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CX Tech Top-ups: You’re Invited to Our Software Training Webinar!
Here at Intouch Insight, we are always working with our customers to help elevate their customer experience game. In support of this, we have...
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Here at Intouch Insight, we are always releasing new features to make our user’s experience as seamless as possible. This month, we added a new feature to the Intouch Insight Platform.
Intouch Insight Platform
Set Icons for Dashboards
Do you have a long list of dashboards and need help quickly figuring out which is which, without having to open them all? We have now added the ability for users to choose an icon for their dashboards.
To set an icon, click the triple dots beside the dashboard title. From here, select settings. Click the icon square and choose any icon from the list. By setting a different icon for each dashboard, users can quickly find what they are looking for without having to check multiple dashboards.
If you or your team have any new ideas or features that you would like to share, please send us an email at letschat@intouchinsight.com
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CX Tech Top-ups: Managing Quality at Scale with Smart Audit Workflows
Olivia McEwen : June 22, 2026
Managers should not have to review every audit to catch the ones that matter most.For high-volume quality programs, manual review creates an...
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CX Tech Top-ups: A New Grade-A Feature!
At Intouch Insight, we’re constantly working on releasing new features to help you reach the top of your game. We are starting the new year with an...