Leading Technology
Intouch Insight offers technology-enabled CX solutions that help you drive growth and achieve operational efficiency.
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Intouch Insight is the home of the Annual Drive-Thru Study — the industry-leading benchmark report for restaurant operators across North America. We take pride in our in-depth knowledge of the industries we serve. This is why we are constantly in the field, gathering the data you need to make informed, data-driven decisions.
Intouch Insight offers technology-enabled CX solutions that help you drive growth and achieve operational efficiency.
Our suite of software seamlessly unifies data from across all your programs to give you a centralized, 360° view.
Intouch Insight's team partners with you every step of the way to ensure you get the most out of our software and services.
Delivering consistently delightful experiences across various channels can be challenging. Our fully-integrated suite of CX solutions offers both qualitative and quantitative insights necessary for a complete understanding of your brand's performance.
Objectively measure the execution of your brand service standards and collect valuable competitive and pricing intelligence. With Intouch Insight, you can:
A happy customer tells a friend; an unhappy customer tells the world. Get to Know your customers' perception of your restaurants before they go public with their experiences. With IntouchSurvey™, you can:
IntouchCheck™ is an enterprise-level inspection and digital checklist software that streamlines daily, weekly, monthly or annual checks, audits, and inspections that collect data instantly across locations. With IntouchCheck™, you can:
Let professional auditors dig even deeper into analyzing your back-of-the-house and front-of-the-house operations with IntouchAudit™. Inspect areas such as kitchens or storage rooms that mystery shoppers can't without blowing their cover. With Intouch Insight, you can:
A place where we share the recipe for success in the restaurant industry. Whether you're a restaurant owner or operator, we offer insights, tips, and best practices to elevate the guest experience at every step of the way.
Mar 28, 2024 by Sarah Beckett
Nov 8, 2023 by Jon Laurie-Beaumont
Nov 6, 2023 by Jon Laurie-Beaumont