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Run retail ops smoothly with digital checklists.

IntouchCheck® enhances your retail store operations with digital forms and checklists. Improve compliance, streamline tasks, and get real-time visibility across teams and store locations. Managers can easily update, schedule, execute, and monitor tasks from anywhere, ensuring efficient store management.

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Why retailers are loving IntouchCheck®

Whether you’re running 5 locations or 500, IntouchCheck® helps you standardize processes, stay compliant, and keep teams focused on execution.
Testimonial by Andrew Balchin, Program Manager at Parkland Corporation
Gold's Gym logo Parkland logo Suncor Energy logo High's logo Sobeys logo SAQ logo QuickChek logo

From opening to recall and beyond.

Supercharge your team with the perfect tool for enhanced operations. Maintaining the same standards across all touchpoints and locations ensures the seamless experience that your customers expect.
STORE OPENING AND CLOSING

Open, Close, Perfectly

Picture this: you approach the checkout counter, only to find that the billing system is acting up. Or, perhaps, an inventory count at closing hasn't been completed, resulting in a less-than-optimal shopping experience for the next day's visitors.
IntouchCheck® simplifies these opening and closing procedures by automating them for your teams, eliminating room for errors.

Streamline opening and closing procedures using digital checklists for all stores.
INVENTORY CONTROL AND MERCHANDISING

In stock, in sight, in control

Nothing is worse than not finding the product you want. It drives customers straight to your competitors. Whether it's due to products being out of stock or not replenished on the aisle, this experience can plant seeds of doubt about your brand and inspire loyalty towards your rivals.
With IntouchCheck®, you can ensure products are properly displayed aisle-by-aisle and stay in stock, keeping customers coming back for more.


Monitor stock display and adherence to standard operating procedures using mobile checklists.
CLEANING AND MAINTENANCE

Spotless, seamless, always

Cleaning and maintenance go beyond just keeping restrooms well-stocked; it's about presenting a clean store environment to customers. This includes routine tasks like mopping, vacuuming, and regular trash removal. Even areas like entrances and parking should be spotless, safe, and free from obstacles like carts to create a positive first impression.
With IntouchCheck®, monitoring these tasks is as easy as a click.

Access cleanliness scores for key areas and track month-to-month progress to drive improvements.
HEALTH AND SAFETY COMPLIANCE

Compliant, covered, confident

Failing to comply with security and safety guidelines can tarnish your brand image. Negative reports of non-compliance tend to linger longer in customers' minds than positive ones. Moreover, you could face federal scrutiny, leading to fines and even store closures.
IntouchCheck® ensures that all security procedures and assessments are meticulously handled by your team, mitigating these risks.

Enforce standard operating procedures for optimal health and safety compliance.
ADHOC PROMOTIONS AND PRODUCT RECALL

Rollout or recall, perfectly executed

IntouchCheck® aids retailers in task delegation, real-time updates, inventory control, and compliance during promotions, ensuring a seamless customer experience.

During recalls, it assists with swift actions, traceability, communication, documentation, and training, providing a holistic solution for precise and speedy handling of critical product recall situations.

Support your teams during sampling activities and product recalls with digital checklists.
SURVEY INTEGRATION

Dive deeper by asking customers directly

Sometimes, customers have insights that won’t show up in reviews or social posts. Survey Integration lets you proactively ask for feedback, uncovering hidden insights that can guide decisions and strengthen relationships.

Identify areas of improvement

Make store operations less stressful.

In the world of big-box retail, where thousands of employees drive daily operations, repetitive tasks can occasionally result in errors when executing critical SOPs. But fear not! Our digital checklist software - IntouchCheck® - serves as your safeguard against forgetfulness, reducing human errors by an impressive 33% and ensuring your operations run seamlessly.
Streamline Operations

IntouchCheck® connects your teams across every location. Know when tasks are completed or overdue. Receive automated alerts if standards aren't met.
Ensure Adherence to SOPs

With IntouchCheck®, your forms remain connected, ensuring instant updates and direct input into a central database, providing you with greater visibility.
Promote Accountability

Improved visibility into store performance promotes team accountability, allowing managers to focus on identifying areas in need of improvement.
Deliver Consistent Experiences

Standardized checklists and procedures help maintain consistency in inspections across different store locations, ensuring that all stores meet the same standards.
Drive Ongoing Improvements

With all your data feeding into a unified platform, IntouchCheck® enables you to track trends and identify outliers. Pinpoint challenges before they become problems.
Train & Retain Staff

Staffing shortages affect all industries, including retail. Equip your team with IntouchCheck® for efficient SOP adherence, enabling faster, confident work for new employees.

 Support when you need it.

At Intouch Insight, we’re constantly pushing boundaries by enhancing our tech stack. Our monthly software updates deliver cutting-edge features, and we actively invite customer feedback to keep innovating and helping them drive operational efficiency.
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Inspect smater, operate better!

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