Ensure that your staff is selling safely and responsibly.

Monitor and enforce all tobacco and alcohol laws and standards across your locations. 

Promote responsible sales amongst your staff. 

Receive accurate, unbiased feedback.

  • Ensure that your staff are verifying the ages of all your customers before serving them. Certified shoppers in a specific age range will order alcohol or tobacco products from your selected locations. 
  • Emphasize responsibility amongst your staff. Find out whether or not staff are asking for a piece of identification to verify their age. 
  • Enforce compliance on a daily basis. Ensure your staff can distinguish the difference between valid and fake pieces of identification. 

 

mystery-shopping-solutions-2.png

Get insights from a customer's perspective.

  • Protect the image of your brand. Avoid legal risk or severe fines and penalties. 
  • Establish best practices. Safeguard the wellbeing of your customers. 
  • Measure team performance. Evaluate your staff to check if their performance is up to standard. 

Collect richer data. 

  • Receive reports in real-time. React to results quickly and effectively. 
  • Make informed decisions. Assess negative results and implement best practices. 
  • Get the most from your reports. Easily share results with team members. 
  • Look for areas of improvement. Compare results over time and look for trends in your data. 

Questions?

Give us a call at 1-800-263-2980 ext. 8804 and speak with a product specialist about any questions you have. 

Visit our Content Library.

Want to learn more about successful mystery shops? Find out what's driving their success. 

LEARN MORE

Talk to an Expert.

Learn more about your customer experience. Get intouch today. 

PROGRAM INQUIRY