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Brooke Kingyens

Director of Software Enablement

With expertise in enabling SaaS users to maximize the impact of their tools, Brooke provides strategic advice to many of Intouch's largest and most complex clients. She is passionate about driving innovation and delivering high-quality software solutions. With her leadership, the software enablement team has successfully implemented cutting-edge solutions for clients.

1 min read

CX Tech Top-Ups: Standardize Temperature Checks with IntouchCheck®

At Intouch, we’re always looking for ways to make daily tasks simpler and data more reliable. This month, we’re introducing a new Temperature question type in IntouchCheck®, designed to make temperature entry, tracking, and reporting more accurate...

Intouch Insight product updates blog introducing new features

3 min read

CX Tech Top-Ups: New Enhancements to Improve Workflow Efficiency

At Intouch Insight, we’re dedicated to continuously improving our platform to better meet your needs. Today, we’re excited to share several new...

new features blog on features developed in the last few months

2 min read

CX Tech Top-Ups: Platform Updates to Streamline Your Workflows

At Intouch, we’re dedicated to continuously improving our platform to better meet your needs. We're excited to share some recent enhancements to Case...

exporting csv files using new intouch intelligence feature

1 min read

CX Tech Top-Ups: CSV Export for IntouchIntelligence

At Intouch, we’re always looking for ways to make our platform work better for you. This month, we’re introducing a new feature to...

1 min read

CX Tech Top-Ups: Protect Your Image with Reputation Management

We’re thrilled to introduce Reputation Management, a new tool designed to help businesses actively manage their online presence. In a world where 7...

august new features blog survey on iphone

2 min read

CX Tech Top-ups: IntouchSurvey® Updates and New Templates!

At Intouch, we are committed to continuously improving our platform to meet the evolving needs of our clients. This month, we’re excited to introduce...

Product update blog with new enhancements in Intouch Intelligence

2 min read

CX Tech Top-ups: New Enhancements in Intouch Intelligence!

As we move through July, we're excited to announce three new features in Intouch Intelligence (IQ) that enhance usability and provide deeper...

june-new-features-blog

2 min read

CX Tech Top-ups: IntouchCheck® Updates and New Templates!

This June, we're excited to announce two new updates designed to enhance the IntouchCheck® user experience. These updates focus on improving the...

may new features blog main image

1 min read

Elevate Your Efficiency: Media Export Preview & Simplified Trigger Control

Happy May! At Intouch Insight, we're dedicated to improving our software so you can provide great customer experiences. This month, we're excited to...

2 min read

CX Tech Top-ups: Exciting IntouchCheck® Updates Revealed!

At Intouch Insight, we're dedicated to improving our software so our users can keep delivering top-notch customer experiences. This month, we're...