Roll out SOPs without roadblocks.

IntouchCheck® is a digital checklist and SOP platform that helps organizations create, launch, and manage inspections and standard operating procedures across locations. It cuts paperwork and manual tracking, giving frontline teams a faster, mobile-friendly way to complete tasks and report issues. The goal is consistent execution, earlier problem detection, and streamlined follow-up.

It provides a drag-and-drop checklist editor, template library, question scoring and randomization, offline mode, photos/comments, signatures/timestamps, annotations, multi-language support, scheduling, temperature tracking, and automated follow-ups. It also includes reporting tools, triggers/workflows, case management, location-based reporting, and integrations like survey collection.

Every inspection is signed and timestamped and can include photos and comments, creating an auditable record. Failed checks can auto-generate follow-up tasks or cases and assign ownership, so issues are tracked until resolution. Centralized history logs and record tags make retrieval and compliance reporting straightforward.

Yes. It supports offline mode so users can complete inspections in areas with unreliable connectivity; data syncs automatically when connectivity is restored. The mobile-first design lets field staff perform checks and capture evidence without needing a laptop.

You can define rules that trigger actions (like creating tasks, sending notifications, or escalating issues) when certain responses or scores occur. Scheduled workflows automate recurring inspections and follow-ups so nothing is missed. This reduces manual handoffs and speeds corrective action.

Yes — it offers enterprise-level security such as Single Sign-On (SSO), multi-factor authentication, and encryption of data in transit and at rest. The vendor provides 24/7 monitoring, emergency escalation for outages, an online knowledge base, and after-hours chatbot support.

Managers can build custom dashboards to track KPIs, compare performance across locations, and spot trends or recurring issues. Built-in and out-of-the-box reports, push reports, and location-based reporting make it easy to monitor compliance and operational health in real time.

Common use cases include operational checklists (daily/shift tasks), field service management, and audits & inspections. It’s aimed at industries like restaurants/QSRs, retail, convenience stores, hospitality, grocery, and any multi-location operation needing standardized processes.