Paul Bell

Director of Business Development

Suggestions For Being A Great Mystery Shopper [Infographic]

Mystery shopping can be a perfect way to earn some extra income, and try new activites - all in...

Crowdsourcing: A New Alternative to Measure Customer Experience

Are you a business owner or operator with dozens, or even thousands of locations looking for a...

What Do Your Mystery Shopping Scores Mean?

When mystery shopping your stores, the areas that you measure and the questions you ask largely...

How To Promote Responsible Sales

When you manage multiple stores or restaurants, it’s important that all your staff are aware of...

Leading Strategies from the 2016 Gas and Convenience Mystery Shop

For over a decade, we’ve been working with CSP Magazine to conduct an annual mystery shopping...

11 Things You'll Learn from Restaurant Mystery Shopping

 Restaurant mystery shopping programs focus specifically on measuring your business’s...