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      Paul Bell

      Director of Business Development

      Guide: What Should Your Mystery Shopping Scores Be? [Infographic]

      If you have just begun mystery shopping your stores, it’s important to set an initial target for the level of compliance you hope to achieve at each of your locations.

      3 Ways Restaurants Can Handle a Minimum Wage Increase

      One of the most significant, yet essential costs restaurant managers face are labor costs....

      How to Choose a Mystery Shopping Provider: Top Four Questions to Ask

      In North America, there are over 150 mystery shopping companies that are members of the MSPA...

      Petro-Convenience Mystery Shopping [Infographic]

      In petro-convenience stores, you no longer just have gas pumps to worry about. The industry is...

      Retail Mystery Shopping [Infographic]

      The retail landscape is constantly shifting, and now more than ever it's essential that...

      How to Prepare your Restaurant for Labor Day Weekend

      On one of the busiest long weekends of the year, it’s essential to prepare your restaurant for...

      Restaurant Mystery Shopping [Infographic]

      When you own or operate a restaurant with multiple locations, it's impossible to be on the floor...

      When Should You Look For A New Mystery Shopping Provider?

      If you’ve been mystery shopping your locations for some time and your results seem a little...

      The Benefits of Using Restaurant Checklists [Infographic]

      Restaurant checklists are a simple yet powerful tool that can actually transform how your...

      Convenience and Gas Mystery Shopping [Infographic]

      At convenience and gas stores, you no longer just have gas pumps to worry about. The industry is...