CX Tech Top-ups: New Product Add-On Feature Packs!
The Intouch Insight Platform just got a lot more powerful! Our new add-on feature packs allow you to customize the Intouch Insight Platform to meet...
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What do consumers have to say this May? Below are some of the key data points from our latest Flash Points Surveys. These are pulse surveys of everyday consumers across North America on a wide range of issues affecting customer experiences.
And we’re always open to topic suggestions! If you have a burning question, contact us here or email letschat@intouchinsight.com.
Below are the findings from three recent Flash Points covering:
With artificial intelligence making headlines, consumers visiting restaurants are not noticing a lot of technology at restaurants that they consider “new”.
With no shortage of goods to improve the lives of animal companions, our data shows that brick and mortar stores still have an edge over online alternatives.
Digital banking is the leading method for consumers managing their finances. In-person banking is still popular, but lower fees and higher interest rates can attract customers to institutions without physical locations.
We want to help you make informed business decisions. Each of our Flash Points typically collect between 1500-3000 responses in a 24-48 hour period — free of charge!
If you have a burning question, submit your question and the results will be emailed to you the results once the data has been collected. Submit your question here or email letschat@intouchinsight.com.
The Intouch Insight Platform just got a lot more powerful! Our new add-on feature packs allow you to customize the Intouch Insight Platform to meet...
What do consumers have to say this May? Below are some of the key data points from our latest Flash Points Surveys. These are pulse surveys of...
All restaurants, especially chains, that are focused on achieving operational excellence perform some combination of daily, weekly, monthly, or even...