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New Consumer Insights for November
Now that Halloween is done and dusted, we’re getting cozy with hot coffee and comfort food. This month’s consumer data is all about:
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Coffee Customers are Thirsty for More
Coffee remains a hot commodity for consumers. Drive Research reported that 74% of Americans drink coffee every day*. In a recent consumer survey...
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Consumer Insights and the Annual Drive-Thru Study
At the beginning of October, we released the 23rd Annual Drive-Thru Study — the premier benchmark report for operators across North America. This...
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Alternative Sub Vendors and Holiday Purchasing Trends
With the first day of fall behind us, sweaters are coming out of closets and the smell of pumpkin spice is filling the air. So grab your favorite...
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Subway Reigns, but Competitors are Stepping Up
Whether you’re hankering for a hoagie, grinder, or hero, subs are popular among sandwich lovers everywhere. And, in Intouch Insight’s recent Flash...
3 min read
New 2023 Benchmark Data for Drive-Thru Operators
For over two decades, the Annual Drive-Thru Study has provided restaurant operators with benchmark data to track trends and compare their performance...
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Loyalty at Full-Service Restaurants and Accuracy at Drive-Thrus
It’s hard to believe that fall is right around the corner! But we’re closing out summer with some hot consumer data from our regular Flash Points;...
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Have McDonald's or Taco Bell Found the Future of Drive-Thru?
A recent survey of 1,894 everyday consumers across North America revealed that 74% of customers feel technology has made dining at restaurants more...
2 min read
Consumer Data on Grocery Shopping and Self Serve Kiosks vs. Cashiers
Technology is continuously evolving the way in which consumers interact with brands. And it’s imperative for businesses to keep up with these trends...
2 min read
Are Kum & Go and Del Taco Doing Loyalty Programs Right?
Loyalty programs can take many forms. From a punch-card style program where customers eventually get an item after a certain number of purchases to...