8 min read
7 Grocery Retail Trends from the Grocery Value Study 2026
“Do I get good value if I shop here?” – That’s the question on today’s grocery shopper’s mind. And the grocery retail trends we have uncovered look...
Data & Reports
8 min read
Retail Technology Trends Reshaping Shopping Experiences in 2026
Retail technology trends are moving quickly, but shoppers are not asking for innovation for its own sake. They want faster trips, clearer value,...
8 min read
Top Convenience Store Trends to Watch in 2026
The modern c-store visit is getting harder to define. One customer is there for coffee. Another wants lunch. Another is charging an EV, checking an...
4 min read
2026 Emerging Experiences Study Findings on QSR Mobile Order Ahead
Most customers already know exactly what to do with mobile ordering. They open the app, place an order, and move on. It’s fast, predictable, and...
3 min read
3 QSR Customer Experience Mistakes to Measure and Fix in 2026
The quick service restaurant (QSR) customer experience is shaped by small, repeatable moments at the front line.
4 min read
2026 On-Premises Study: What's Changing in QSR In-Person Experiences
Picture this: Your customer steps up to the counter at your quick-service restaurant. They're greeted with a smile, their order’s taken without a...
5 min read
Does Friendly Service Decide Whether Pizza Customers Reorder?
Think back to your last pizza order. The craving was sky-high, and you were hoping for the whole experience to hit just right, from the first...
6 min read
Pizza Trends: The Impact of Third-Party Delivery
Pizza delivery has come a long way from a simple phone call and a 30-minute wait. Today, customers expect speed, accuracy, and a hot, fresh pizza...
8 min read
Pizza Trends Shaping Delivery and Carryout in 2026
“The pizza guy has got 30 minutes to get here!” A line almost every pizza lover heard in the 80s and 90s. Once that idea also got mixed into pop...
5 min read
Restaurants vs. C-Stores in Food Delivery
Delivery used to be a restaurant advantage, but new players are now competing on speed and pricing, challenging what diners expect when they order a...