4 min read
2024 Drive-Thru Study: Key Insights from our Annual Report
For 24 years, the Intouch Insight Annual Drive-Thru Study has been the go-to resource for insights into the drive-thru performance of leading...
4 min read
For 24 years, the Intouch Insight Annual Drive-Thru Study has been the go-to resource for insights into the drive-thru performance of leading...
2 min read
The travel center market has experienced a significant transformation, evolving from simple stops for truck drivers into popular places for all kinds...
3 min read
We’re thrilled to publish the findings of our first-ever study, 2024 Third-Party Delivery - The Path to Third-Party Delivery Excellence, which...
3 min read
Retail trends and technologies, such as virtual queues, self-checkout, augmented reality (AR), virtual reality (VR), and retail media networks, are...
3 min read
The quick-serve restaurant (QSR) industry is changing fast as ‘phygital' —where physical and digital customer experiences blend—becomes the norm....
3 min read
The future of online shopping looks incredibly promising, with e-commerce spending projected to reach $1.2 trillion in 2024. To understand how...
4 min read
Our Convenience Store Trends Report 2024 - Powering the Next Era of Convenience Store is finally here!
5 min read
When it comes to quick-serve restaurants (QSR), one thing is clear: customers crave speed, convenience, and good food. But with an overwhelming...
5 min read
Customer preferences have certainly evolved over the last decade. From technological advancements to economic shifts, many factors influence what...
2 min read
As we all get ready to jump into a new year, we have one last Flash Points consumer data round-up for 2023. This time we’re asking: