2 min read
Loyalty at Full-Service Restaurants and Accuracy at Drive-Thrus
It’s hard to believe that fall is right around the corner! But we’re closing out summer with some hot consumer data from our regular Flash Points;...
Data & Reports
4 min read
Have McDonald's or Taco Bell Found the Future of Drive-Thru?
A recent survey of 1,894 everyday consumers across North America revealed that 74% of customers feel technology has made dining at restaurants more...
2 min read
Consumer Data on Grocery Shopping and Self Serve Kiosks vs. Cashiers
Technology is continuously evolving the way in which consumers interact with brands. And it’s imperative for businesses to keep up with these trends...
2 min read
Are Kum & Go and Del Taco Doing Loyalty Programs Right?
Loyalty programs can take many forms. From a punch-card style program where customers eventually get an item after a certain number of purchases to...
2 min read
2023 Convenience Store Trends: Food, Fuel, and the Future
Consumers don’t care about the traditional divisions between industries. Channel blurring, the purchasing of goods and services from an alternative...
2 min read
New Cars, Electric Vehicles, and Insurance Coverage
Summer is in full swing and consumers who are looking to get out and enjoy the weather need reliable transportation. This naturally has them...
2 min read
Holiday Shopping, Black Friday, and Collecting Customer Feedback
With summer just around the corner and consumers focused on summer vacation plans, we know that businesses are looking ahead to the holiday season....
2 min read
Restaurant Technology, Pet Retailers, and the Latest Banking Trends
What do consumers have to say this May? Below are some of the key data points from our latest Flash Points Surveys. These are pulse surveys of...
2 min read
Emerging Experiences: Where Tech Meets Taste
From Consumer Trend Reports to the Annual Drive-Thru Study, Intouch Insight has been a trusted source of customer experience data for years. Now, in...
2 min read
Breakfast Trends, Popular Pizza Joints, and AI in the Drive-Thru
At Intouch Insight, we believe in making data-driven decisions. In addition to the software and services we provide our partners, we conduct ongoing...