2 min read
Intouch Insight's 2022 Drive-Thru Study
The 2022 Annual Drive-Thru Study is here! This study was first launched 22 years ago and is the leading industry benchmark for drive-thru...
Restaurant
3 min read
Fall 2022 Mobile Ordering Trends
The rapid evolution of technology continues to impact every industry and raise consumer expectations around how brands incorporate it into their...
3 min read
Consumer Habits: Aligning Restaurants with the ‘New Normal’
As the days get shorter and the weather gets colder, many of us will start turning to our favourite restaurants for some much needed comfort food....
3 min read
Consumer Habits: A Retrospective for Restauranteurs
To borrow from Oliver Twist, “Food! Glorious food!” Even a global pandemic couldn’t dissuade our desire for delicious culinary experiences, but the...
2 min read
How Surveys Help Restaurants Perfect the Customer Experience
As restaurants digitally accelerate and adapt to new service models, customers are grappling with how to consume and who to trust. Disruptions to...
3 min read
Changes in Consumer Habits | A Look at the Restaurant Industry
At the start of June, we released the first survey report in our series on Changes in Consumer Habits. This report focused specifically on the Future...
5 min read
Six Tech Essentials to Streamline Your Restaurant’s Operations
Guest Post by Saleem Khatri, Chief Executive Officer of Lavu
5 min read
Strategies for Improving Restaurant Efficiency and Guest Loyalty
It’s no secret that the restaurant business is incredibly competitive. Your customers have countless choices, so it can be challenging to create a...
3 min read
How to Improve Restaurant Inspections with Mobile Forms
The importance of health and safety ratings at any given restaurant not only translates into a business’ ability to keep existing customers loyal,...
3 min read
4 Ways Restaurant Mystery Shopping Improves Customer Experience
When it comes to dining out, there’s no doubt that customers expect a seamless experience - delicious food, great service, and a pleasant atmosphere....