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Best practices and expert advice on creating seamless customer experiences. Learn how you can leverage cx tools and services to boost productivity and drive ROI.

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Retail

Consumer Habits: What Retailers Need to Know for the Holidays

Fall is finally here! As the weather cools down and retailers ramp up for the holidays, let us be...

Changes in Consumer Habits During the COVID-19 Pandemic

This year has thrown everyone a massive curveball in the form of the biggest public health crisis...

How Cannabis Retailers Can Responsibly Sell Marijuana

As of October 17, 2018, the recreational use and sale of cannabis is legal in Canada. This is a...

Customer Interview ABC Fine Wine & Spirits

In the age of the customer, it’s critical for businesses to remain customer-focused to continue...

How Mobile Checklists Improve Retail Execution

Checklists are one of the most effective ways for businesses to ensure their teams complete all the...

Three Steps To More Efficient Retail Stocking

Efficient stocking procedures are vital to ensuring merchandise is available for customer purchase. 

How Mobile Checklists Improve Retail Execution [Infographic]

In a retail environment, employees frequently have recurring tasks that need to be completed on a...

Retail Mystery Shopping [Infographic]

The retail landscape is constantly shifting, and now more than ever it's essential that retailers...

Department Stores: The Retail Decline

From malls in the suburbs to the shops lining Times Square, the future of retail is changing - and...

How to Improve Retail Operations with Mobile Forms

Any retail owner, operator, or manager has experienced first-hand the chaos that can come with a...