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Monthly Newsletter!

Retail

consumer-data-for-retailers-and-dollar-stores

2 min read

Retail Purchasing Habits and Dollar Store Trends

As we all get ready to jump into a new year, we have one last Flash Points consumer data round-up for 2023. This time we’re asking:

2 min read

Coffee Customers are Thirsty for More

Coffee remains a hot commodity for consumers. Drive Research reported that 74% of Americans drink coffee every day*. In a recent consumer survey...

2 min read

Alternative Sub Vendors and Holiday Purchasing Trends

With the first day of fall behind us, sweaters are coming out of closets and the smell of pumpkin spice is filling the air. So grab your favorite...

2 min read

Holiday Shopping, Black Friday, and Collecting Customer Feedback

With summer just around the corner and consumers focused on summer vacation plans, we know that businesses are looking ahead to the holiday season....

2 min read

Restaurant Technology, Pet Retailers, and the Latest Banking Trends

What do consumers have to say this May? Below are some of the key data points from our latest Flash Points Surveys. These are pulse surveys of...

bill in hand

2 min read

Will Discount Stores be 2023's Disruptors?

Consumer trends over the past few years have been volatile, to say the least. As concerns shifted away from health and safety, we saw traditional...

What the 'New Normal' means for retailers?

3 min read

Consumer Habits: What Retailers Need to Know for the Holidays

Fall is finally here! As the weather cools down and retailers ramp up for the holidays, let us be the Goose – no, not the Christmas kind – to your...

Highlighting new trends

2 min read

Changes in Consumer Habits During the COVID-19 Pandemic

This year has thrown everyone a massive curveball in the form of the biggest public health crisis our generation has endured. Specific experiences...

Two women opening a retail cannabis store practicing responsible sales

4 min read

How Cannabis Retailers Can Responsibly Sell Marijuana

As of October 17, 2018, the recreational use and sale of cannabis is legal in Canada. This is a significant moment in history, as Canada is now the...

mystery-shopping-liquor-store

3 min read

Customer Interview ABC Fine Wine & Spirits

In the age of the customer, it’s critical for businesses to remain customer-focused to continue improving their customer experience (CX), while still...