Skip to the main content.
GET STARTED
Subscribe to our newsletter

Blog

Tips, tricks, and best practices to help you deliver the best experiences to your customers!

 

Receive the latest articles directly to your inbox with our monthly newsletter.

 

Monthly Newsletter!

Retail

employee reviewing shelves at retail store

6 min read

Retail Stocking Procedures: 5 Steps to Faster, Fuller Shelves

Just because a product is somewhere in your store doesn’t mean a customer can buy it easily. It could still be in the stockroom, sitting on an...

The latest retail technology trends according to Intouch Insight's consumer perception survey data

8 min read

Retail Technology Trends Reshaping Shopping Experiences in 2026

Retail technology trends are moving quickly, but shoppers are not asking for innovation for its own sake. They want faster trips, clearer value,...

How can retailers improve floor safety and prevent slip-and-fall risks?

5 min read

How Retailers Can Improve Floor Safety and Reduce Slip-and-Fall Risk

To improve floor safety and reduce slip-and-fall risk, retailers need a way to ensure inspections happen as scheduled, verify conditions with clear...

The different types of mystery shopping audit programs for Retailers

6 min read

6 Mystery Shopping Programs Every Multi-Location Retailer Needs

Consistency is one of the hardest things to maintain in retail. Even with clear standards, two stores under the same brand can feel completely...

Mystery Shopping for Innovation in Retail

7 min read

Are Your Retail Innovations Delivering? Let Mystery Shopping Decide

You’ve probably noticed it: shopping doesn’t look like it used to. As customer expectations evolve, stores are getting smarter, checkout lines are...

3 min read

Key Insights for Enhancing Customer Experience at Travel Centers

The travel center market has experienced a significant transformation, evolving from simple stops for truck drivers into popular places for all kinds...

3 min read

How Intouch Boosts Retail Merchandising For a Global CPG Brand

Curious to learn how Intouch Insight's data collection and analysis solutions helped a global CPG company gain actionable insights into the...

Drive-thru experience at coffee chain

3 min read

American Coffee Preferences: A Brief Insight

When getting a quick cup of coffee or a breakfast sandwich on the go, the drive-thru has become an essential feature for many Americans. In fact,...

2 min read

Coffee Customers are Thirsty for More

Coffee remains a hot commodity for consumers. Drive Research reported that 74% of Americans drink coffee every day*. In a recent consumer survey...

2 min read

Holiday Shopping, Black Friday, and Collecting Customer Feedback

With summer just around the corner and consumers focused on summer vacation plans, we know that businesses are looking ahead to the holiday season....