Skip to the main content.


Tips, tricks, and best practices to help you deliver the best experiences to your customers!


Receive the latest articles directly to your inbox with our monthly newsletter.


Monthly Newsletter!


What the 'New Normal' means for retailers?

3 min read

Consumer Habits: What Retailers Need to Know for the Holidays

Fall is finally here! As the weather cools down and retailers ramp up for the holidays, let us be the Goose – no, not the Christmas kind – to your Maverick with our latest Changes in Consumer Habits report.

Highlighting new trends

2 min read

Changes in Consumer Habits During the COVID-19 Pandemic

This year has thrown everyone a massive curveball in the form of the biggest public health crisis our generation has endured. Specific experiences have varied from region to region as retailers adapt to local guidelines and regulations, but the one...

Two women opening a retail cannabis store practicing responsible sales

4 min read

How Cannabis Retailers Can Responsibly Sell Marijuana

As of October 17, 2018, the recreational use and sale of cannabis is legal in Canada. This is a significant moment in history, as Canada is now the second country in the world after Uruguay to fully legalize marijuana.


3 min read

Customer Interview ABC Fine Wine & Spirits

In the age of the customer, it’s critical for businesses to remain customer-focused to continue improving their customer experience (CX), while still staying on top of standards and execution.

How Mobile Checklists Improve Retail Execution

Checklists are one of the most effective ways for businesses to ensure their teams complete all the steps in a process correctly, and that no steps are forgetten along the way.  

For retail businesses in particular, checklists 

2 min read

Three Steps To More Efficient Retail Stocking

Efficient stocking procedures are vital to ensuring merchandise is available for customer purchase. As operations become more complex for companies doing business both online and in-store; out-of-stocks, overstocks, and returns are costing retailers...

1 min read

How Mobile Checklists Improve Retail Execution [Infographic]

In a retail environment, employees frequently have recurring tasks that need to be completed on a regular basis. Without a tool in place we risk missing certain steps in a process - even if it's a repetitive one. A simple tool that helps to prevent these...

Mystery Shopping For Multi-store Retail Brands

Retail Mystery Shopping [Infographic]

The retail landscape is constantly shifting, and now more than ever it's essential that retailers provide their customers with a wonderful customer experience that encourages customers to return to their store. 

Whether you're a store manager or owner,...

Retail Decline

3 min read

Department Stores: The Retail Decline

From malls in the suburbs to the shops lining Times Square, the future of retail is changing - and fast. With already nine retail bankruptcies in 2017 the future of department stores is looking pretty bleak.  Where people were once excited to spend money...

2 min read

How to Improve Retail Operations with Mobile Forms

Any retail owner, operator, or manager has experienced first-hand the chaos that can come with a busy day on the floor. From ensuring merchandise and displays remain organized, to keeping the fitting rooms tidy and customer service strong - the retail...