3 min read
Other Posts You Might Like
What Is Mystery Shopping?
Mystery shopping requires a shopper to interact with a company under the guise of being a...
The What. The So What. The Now What. From Customer Experience Data to Outcomes.
Guest Post by Annette Franz, CCXP
Mystery Shopping vs Operational Audits: What's The Difference?
Great customer experiences lead to lifetime loyalty. A positive experience will keep customers...