8 min read
QSR Drive Thru Design: What Customers Expect in 2026
Even after the pandemic-era growth, U.S. QSR traffic fell 3.5% year over year in August 2026. At the same time, the average drive-thru visit in our...
Drive-Thru Study
9 min read
2026 Drive-Thru Study: Key Drive-Thru Trends from our Annual Report
For 26 years, our Drive-Thru Study has set the standard for how QSR brands measure performance. Each edition is built from months of fieldwork, data...
5 min read
Can a Voice AI Drive-Thru Become Your Best Order Taker?
“Heads up, AI is giving us a hand today” reads the label on the drive-thru speaker. Does that make you feel confident, or uncomfortable? Afterall, it...