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Best practices and expert advice on creating seamless customer experiences. Learn how you can leverage cx tools and services to boost productivity and drive ROI.

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Property Management

How to Use Mobile Forms to Improve Guest Experience at Your Hotels

Operating a hotel chain is a complex, fast-paced job. At every hotel, there are numerous people and...

GEM Series: Three Solutions for Hotel Guest Experience Management

Customer experience (CX) has become a top priority for almost all B2C companies today. Their...

6 Tips for Improving Janitorial Inspections; and Client Happiness

Many successful businesses in the facility maintenance, custodial, and cleaning services industries...

Three Major Benefits of Regular HVAC Inspections

Performing regular HVAC inspections and maintenance is essential when it comes to optimizing the...

Three Ways to Stay on Top of Building Fire Safety

As a facility manager, you’re used to wearing many hats. With daily responsibilities varying from...

How to Stay On Top of Safety With Pool Inspection Checklists

Booking a hotel with a pool can be a big attraction for some of your guests; but, keeping it well...