Consumer Habits: A Retrospective for Restauranteurs
To borrow from Oliver Twist, “Food! Glorious food!” Even a global pandemic couldn’t dissuade our...
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Customer Experience Management
Consumer Habits: Lessons Learned During a Year of Uncertainty
Consumer priorities and purchasing habits are expected to change over time, but last year we saw...
We Build the Future While You Focus on the Now
At Intouch Insight, our priority is the people we work with every day. That means providing...
Paper Beats Rock; Mobile Forms Software Beats Paper
As society experiences this time of uncertainty and trepidation, providing customers with a...
Making Great Experiences Happen | CX Day 2020
Every year, the first Tuesday in October marks a very special day for our global community. CX...
Changes in Consumer Habits | A Closer Look at the Restaurant Industry
At the start of June, we released the first survey report in our series on Changes in Consumer...
Changes in Consumer Habits | Download the Report
At the beginning of May, Intouch Insight released a wide-scale North American survey, designed...
7 Proven Strategies to Boost Survey Response Rates
Of all the resources you have at your disposal for gathering feedback on how your business is...
Mystery Shopping and Customer Satisfaction Surveys: Customer Interview ABC Fine Wine & Spirits
In the age of the customer, it’s critical for businesses to remain customer-focused to continue...
How to Create a CX Approach for Maximum Impact [White Paper]
There are several trends occurring across the world that are contributing to hyper-competition...