2 min read
How To Create The Most Effective Survey Questions
When creating customer satisfaction surveys, it’s necessary to come up with survey questions that provide your business with accurate, actionable...
2 min read
When creating customer satisfaction surveys, it’s necessary to come up with survey questions that provide your business with accurate, actionable...
2 min read
Everyone can remember a time they’ve either hung up the phone or left a store unhappy after having a bad interaction with a sales associate. That...
2 min read
What do customers think about your brand? Are they satisfied with your customer service? Do they think there are areas where you could improve?...
4 min read
Today, it’s impossible for brands to become industry leaders without listening and responding to the needs, wants, and expectations of their...
3 min read
Many top brands attribute a large portion of their success to customer engagement because it plays a key role in the growth and sustainability of...
3 min read
In our last blog we introduced the concept of identifiers (i.e. data collection tools) and using them to convert event and trade show attendees to...