Mobile Order Pickup Process Critical to Overall Customer Satisfaction
Study reveals Five Guys, Chipotle, Jersey Mike’s, and Panda Express are getting it right, ranking as category leaders across the digital order for pickup experience
Intouch Insight Helps Brands Sharpen the Saw with Free Customer Experience Toolkit
New, comprehensive aid addresses challenges multi-location organizations have in delivering consistent high-quality experiences
Intouch Insight Announces Record Revenue Growth For 2022
OTTAWA – Intouch Insight Ltd, (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF) a leader in customer experience measurement solutions, today announced record financial results for the year ended December 31, 2022.
Intouch Insight Ltd. Announces a Restructure of its Operations Team
OTTAWA, March 9, 2023 – Intouch Insight Ltd, (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF) a leader in customer experience measurement solutions, today announced its plans for an updated operational structure to guide the company through...
Intouch Insight Announces 38% Revenue Growth And 115% EBITDA Growth For Q3
OTTAWA, November 21, 2022 – Intouch Insight Ltd (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF), a leader in customer experience measurement solutions, today announced its operating and financial results for the quarter ended September 30,...
Intouch Insight’s Annual Drive-Thru Study Reveals Increased Speed and Decreased Friendliness in QSR Drive-Thrus
OTTAWA, Canada – Intouch Insight Ltd. (TSXV: INX) (OTCQX: INXSF) today released the findings of its 22nd Annual Drive-Thru Study in partnership with QSR® Magazine which examines how ten of the quick-service industry’ biggest players are measuring up...
Intouch Insight Uncovers How Mobile Ordering is Delivering with Consumers
OTTAWA, Canada – The competition for prepared foods is heating up, according to Intouch Insight Ltd.’s (TSXV: INX) (OTCQX: INXSF) Mobile Ordering Trends Report. The research shows that mobile ordering technology is undermining the distinction that...
Intouch Insight Report Reveals How C-Stores Can Drive Shopper Loyalty in 2022
OTTAWA, Canada (August 30, 2022) – According to this year’s Convenience Store Trends Report from Intouch Insight Ltd. (TSXV: INX) (OTCQX: INXSF), convenience does not trump brand loyalty for today’s consumers. For example, when it comes to their cup...
Intouch Insight Announces 113% Revenue Growth with Strong Profitability and EBITDA for Q2
OTTAWA, August 24, 2022 – Intouch Insight Ltd, (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF), a leader in voice of the customer and experience measurement solutions, today announced its operating and financial results for the quarter ended...
Intouch Insight Promotes Luke Waite to VP, Engineering
OTTAWA, Canada, June 20, 2022 – Intouch Insight Ltd, (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF) a leader in customer experience measurement solutions today announced the promotion of Luke Waite, to become an Officer with the position of...