CX Tech Top-ups: New Product Add-On Feature Packs!
The Intouch Insight Platform just got a lot more powerful! Our new add-on feature packs allow you to customize the Intouch Insight Platform to meet...
Checklists are one of the most effective ways for businesses to ensure their teams complete all the steps in a process correctly, and that no steps are forgetten along the way.
For retail businesses in particular, checklists
Using CSAT surveys in combination with mystery shopping will:
The Intouch Insight Platform just got a lot more powerful! Our new add-on feature packs allow you to customize the Intouch Insight Platform to meet...
What do consumers have to say this May? Below are some of the key data points from our latest Flash Points Surveys. These are pulse surveys of...
All restaurants, especially chains, that are focused on achieving operational excellence perform some combination of daily, weekly, monthly, or even...