2 min read
Customer Experience Management in The Metaverse
You’ve probably heard people talking about the metaverse over the past year. From Facebook rebranding as Meta to Taco Bell hosting a virtual reality...
In a retail environment, employees frequently have recurring tasks that need to be completed on a regular basis. Without a tool in place we risk missing certain steps in a process - even if it's a repetitive one. A simple tool that helps to prevent these mistakes is a checklist, and while checklists are effective - let's take it a step further. Try using a mobile checklist software.
A mobile checklist software equips teams with the tools they need to ensure that no items or daily tasks are missed, and if issues do arise management has the right visibility into the situation in order to get ahead of it. Without the delays associated with paper forms, front of the line employees and management alike can benefit from the more efficient and reliable method of measuring retail operations.
Read the infographic below to learn how to improve execution in your retail stores with the use of a mobile checklist software.
Source: Brendan Goleby
1 min read
CX Tech Top-Ups: New Features for November!
At Intouch Insight we are committed to ensuring our users have every tool they need to reach customer experience excellence. This month we have...
3 min read
Customer Experience Management for Any Budget
If you’re reading this, we can assume you know the importance of customer experience in driving brand growth and revenue. But today, it's easy to...