3 min read
Customer Experience Management for Any Budget
If you’re reading this, we can assume you know the importance of customer experience in driving brand growth and revenue. But today, it's easy to...
3 min read
If you’re reading this, we can assume you know the importance of customer experience in driving brand growth and revenue. But today, it's easy to...
3 min read
Out of the frying pan and into the fire! Now that government mandated shutdowns are behind us and businesses are allowed to keep their doors open,...
2 min read
Regular operational audits and site inspection are invaluable methods to ensure your brand standards are being executed consistently across your...
1 min read
At Intouch Insight, our priority is the people we work with every day. That means providing customers who use our software with the best tools...
3 min read
As society experiences this time of uncertainty and trepidation, providing customers with a reliable, consistent experience has an even greater...
1 min read
Technology has redefined the way businesses deliver customer service. From self-serve kiosks to mobile apps, technology has provided customers with...
3 min read
The importance of health and safety ratings at any given restaurant not only translates into a business’ ability to keep existing customers loyal,...
Checklists are one of the most effective ways for businesses to ensure their teams complete all the steps in a process correctly, and that no steps...
2 min read
In recent years, there has been a trend towards clean eating and an increase in food allergies and intolerance's in households across North America....
3 min read
In a fast-paced industry like hospitality, success is dependent on timely execution. But, managing the constant in-and-out of guests, long lists of...