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        1 min read

        Mystery Shopping Study: Petro-Convenience Industry Outperforms QSR

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        The results are in! According to a recent study performed by Intouch Insight, the petro-convenience industry scored higher on aggregate than the QSR industry on five key areas of customer service.

        Watch the video above to see Cameron Watt, President & CEO of Intouch, as a keynote speaker at Outlook Leadership Conference in Phoenix on November 11. In the video, Watt reveals the results of Intouch's annual benchmarking study performed in partnership with CSP Magazine, a division of Winsight Media, and how the results compare to a parallel study conducted in the QSR industry. 

        More information about Watt's presentation can also be found here.

        Learn more about your customer experience.
        Speak with one of our experts about IntouchShop mystery shopping programs.

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