4 min read
Consumer Behavior & COVID Adjustments in Convenience Stores
After a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back and in person at the 2021 Outlook Leadership Conference...
The results are in! According to a recent study performed by Intouch Insight, the petro-convenience industry scored higher on aggregate than the QSR industry on five key areas of customer service.
Watch the video above to see Cameron Watt, President & CEO of Intouch, as a keynote speaker at Outlook Leadership Conference in Phoenix on November 11. In the video, Watt reveals the results of Intouch's annual benchmarking study performed in partnership with CSP Magazine, a division of Winsight Media, and how the results compare to a parallel study conducted in the QSR industry.
More information about Watt's presentation can also be found here.
4 min read
After a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back and in person at the 2021 Outlook Leadership Conference...
4 min read
As the summer comes to a close and brands look ahead to 2023, Cameron Watt, President & CEO of Intouch Insight, addressed attendees of the Outlook...
3 min read
The rapid evolution of technology continues to impact every industry and raise consumer expectations around how brands incorporate it into their...