Mobile Apps: How Top QSR and Convenience Store Brands Measure Up
Learn how customers rank their experience using the mobile apps of top QSR and convenience store brands. Watch the video.
The results are in! According to a recent study performed by Intouch Insight, the petro-convenience industry scored higher on aggregate than the QSR industry on five key areas of customer service.
Watch the video above to see Cameron Watt, President & CEO of Intouch, as a keynote speaker at Outlook Leadership Conference in Phoenix on November 11. In the video, Watt reveals the results of Intouch's annual benchmarking study performed in partnership with CSP Magazine, a division of Winsight Media (now Informa Connect), and how the results compare to a parallel study conducted in the QSR industry.
More information about Watt's presentation can also be found here.
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