4 min read
How 20+ Years With Intouch Insight Helped Wawa Refine the CX Across 1,200+ Stores
Curious how Wawa’s long-standing partnership with Intouch Insight helped bring multiple CX programs into one ecosystem, sharpen decisions, and...
Case Study
4 min read
The Suite Spot: How Concept Hotels Modernized its Operations and Saved More Than 1,000 Hours Per Year
Want to learn how pairing IntouchCheck® with mystery shopping gave Concept Hotels a complete view of operations while cutting its manual workload in...
3 min read
No More Winging It: How Alpaca Chicken Used Video Insights to Improve QA and Ensure Everyone Eats Happy
Want to learn how Intouch Insight’s mystery shopping services gave Alpaca Chicken the information it needed to effectively coach restaurant staff and...
3 min read
How Jimmy John’s Franchise Operator Bushwood Investments Boost Sales and Guest Experiences with Intouch Insight
Curious to learn how Intouch Insight's mystery shopping program delivers insights that helped Bushwood Investments create a high-quality experience...
2 min read
How Shake Shack Leveraged Guest Insights for Smarter Packaging
Curious to learn how Shake Shack leveraged data and guest feedback to guide packaging decisions, avoid costly missteps, and support their aggressive...
4 min read
How Heritage Partners Group Boosts Revenue Growth with Intouch Insight
Curious to learn how Intouch Insight's Mystery Shopping Program has provided Heritage Partners Group with insights into both customer experience and...
3 min read
How Florida-Based Marco's Franchisees Drive Success with Intouch
Curious to learn how Intouch Insight's CX Platform and Mystery Shopping Services help Authentic Pizza of Florida LLC, the Florida area representative...
3 min read
How Intouch Boosts Retail Merchandising For a Global CPG Brand
Curious to learn how Intouch Insight's data collection and analysis solutions helped a global CPG company gain actionable insights into the...
3 min read
How High's Consistently Achieves CX Goals With Intouch
Curious to learn how Intouch Insight's CX Platform and Mystery Shopping Services help High's achieve consistent customer experience goals year after...
3 min read
Parkland Partners With Intouch to Transform C-Store CX
Want to learn how Intouch Insight's CX platform and Mystery Shopping services empower Parkland Corporation to consistently deliver exceptional...