4 min read
What If Your SOP Checklist Was Actually Foolproof?
On paper, everything seems fine. Tasks are getting checked off. Audits pass inspection. Daily reports look decent. And yet…things slip. A missed...
4 min read
On paper, everything seems fine. Tasks are getting checked off. Audits pass inspection. Daily reports look decent. And yet…things slip. A missed...
6 min read
Walk into any convenience store today and you’ll still find tobacco products front and center. And for now, that makes sense.
3 min read
Consistency plays a crucial role in building and strengthening a brand's reputation. Providing the same level of quality and service across all...
2 min read
When managing a multi-location business, it’s important that employees at every touchpoint understand the laws and regulations that apply to their...
2 min read
Throughout 2020 we’ve experienced a drastic rise in interactions and experiences going virtual. We saw an increase in online shopping as well as many...
3 min read
Keeping your franchisees engaged, connected with the corporate office and committed to delivering brand standards on an ongoing basis are three key...
1 min read
As a retailer, telling a visual story that invites shoppers into your store and engages them throughout their shopping experience is as important as...
1 min read
An inviting store atmosphere is made up of several elements of customer experience, from cleanliness, cash lines and change rooms to lighting,...
2 min read
A lot of small businesses don’t prioritize or perform audits. This is usually due to lack of resources, efforts to minimize expenses for the company,...
3 min read
You manage a business. With that role comes the responsibility of ensuring standards are being met across your locations, employees are following...