2 min read
Make the Most of Channel Blurring Opportunities
Looking to make 2023 your best year yet? One of the biggest opportunities we’re seeing carry over into 2023 is channel blurring. This refers to when...
Some of the costs associated with paper data collection and filing processes are hidden from your business. If you're considering investing in technology to replace paper processes, it's important to fully understand paper's current impact on your business while making this decision. By replacing paper forms with mobile forms, you can save your business thousands of hours and dollars annually as well as:
- Streamline daily business processes
- Eliminate data entry and spreadsheets
- Collect more accurate data
- Instantly view results from data collected in the field
- Access historic documents from your mobile device any time, anywhere
Read the infographic below to see the cost of paper data collection processes to your business and get an instant picture of why mobile forms trump paper.
Source: The Paperless Project, Brendan Goleby.
2 min read
Customer Experience Management in The Metaverse
You’ve probably heard people talking about the metaverse over the past year. From Facebook rebranding as Meta to Taco Bell hosting a virtual reality...
1 min read
CX Tech Top-Ups: New Features for November!
At Intouch Insight we are committed to ensuring our users have every tool they need to reach customer experience excellence. This month we have...