Will Discount Stores be 2023's Disruptors?
Concerns around rising prices have set discount stores up for continued success in 2023. So how can other brands retain customers and attract new...
1 min read
This week, we’ve rounded-up content on operational strategies. Read below for content ranging from how brick and mortar stores can stay competitive during the continued rise of online retailers, to how to align your organizational and brand strategies across your business.
1. How Best Buy Is Using Superior Customer Experience to Combat Amazon
Best Buy CEO, Hubert Joly, reveals the brand’s strategy for providing a superior experience to consumers as they face increasing competition from online retailers.
2. Are Your Call Center Operations Aligned With Sales and Service Strategies?
Aligning call center operations with organizational and brand strategy isn’t always easy. This article calls out areas that may be unaligned, and how to fix it.
3. Four Winning Strategies Used by Top Brands to Save Time and Cut Costs
Looking for new ways to save time and cut costs? If you haven’t had a chance to read this ebook, download it to learn about four winning strategies for increasing operational efficiencies.
Loyalty at Full-Service Restaurants and Accuracy at Drive-Thrus
Our latest data on how consumers are finding and using loyalty programs at full-service restaurants and just how important accuracy is at the...
How To Prepare for Canada Day & Independence Day
In this blog we'll explain how to prepare your restaurant or retail stores ready for the influx of business over the holiday weekend.