Skip to the main content.
GET STARTED
GET STARTED
Subscribe to our newsletter

1 min read

Content Round-Up - Operational Strategies

Content Round-Up - Operational Strategies

This week, we’ve rounded-up content on operational strategies. Read below for content ranging from how brick and mortar stores can stay competitive during the continued rise of online retailers, to how to align your organizational and brand strategies across your business.

1. How Best Buy Is Using Superior Customer Experience to Combat Amazon

Best Buy CEO, Hubert Joly, reveals the brand’s strategy for providing a superior experience to consumers as they face increasing competition from online retailers.

2. Are Your Call Center Operations Aligned With Sales and Service Strategies?

Aligning call center operations with organizational and brand strategy isn’t always easy. This article calls out areas that may be unaligned, and how to fix it.

3. Four Winning Strategies Used by Top Brands to Save Time and Cut Costs

Looking for new ways to save time and cut costs? If you haven’t had a chance to read this ebook, download it to learn about four winning strategies for increasing operational efficiencies.

Converting to Mobile Forms: How One Company Saved $35,000
CX Tech Top-ups: New Product Add-On Feature Packs!

CX Tech Top-ups: New Product Add-On Feature Packs!

The Intouch Insight Platform just got a lot more powerful! Our new add-on feature packs allow you to customize the Intouch Insight Platform to meet...

Read More
Restaurant Technology, Pet Retailers, and the Latest Banking Trends

Restaurant Technology, Pet Retailers, and the Latest Banking Trends

What do consumers have to say this May? Below are some of the key data points from our latest Flash Points Surveys. These are pulse surveys of...

Read More
3 Benefits of Restaurant Inspection Software

3 Benefits of Restaurant Inspection Software

All restaurants, especially chains, that are focused on achieving operational excellence perform some combination of daily, weekly, monthly, or even...

Read More