Coffee Customers are Thirsty for More
Coffee remains a hot commodity for consumers. Drive Research reported that 74% of Americans drink coffee every day*. In a recent consumer survey...
![Retail Mystery Shopping [Infographic]](https://www.intouchinsight.com/hubfs/blog-retail-mystery-shopping-infographic.png)
The retail landscape is constantly shifting, and now more than ever it's essential that retailers provide their customers with a wonderful customer experience that encourages customers to return to their store.
Whether you're a store manager or owner, there is no way for you to be present in every single store during business hours. So, how do you really know how your stores are performing or how your brand is being represented? Mystery shopping allows you to collect accurate and actionable feedback required to ensure that teams are adhering to your standards at all times.
Rest easy knowing that your associates are following set standards at every retail store and at every point in the customer experience.
Read the infographic below to see how beneficial retail mystery shopping is to improving customer loyalty and increasing sales at your stores.
Source: Vision Critical.
How Cannabis Retailers Can Responsibly Sell Marijuana
As of October 17, 2018, the recreational use and sale of cannabis is legal in Canada. This is a significant moment in history, as Canada is now the...
American Coffee Preferences: A Brief Insight
When getting a quick cup of coffee or a breakfast sandwich on the go, the drive-thru has become an essential feature for many Americans. In fact, ...