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Consumer Habits (2)

Top findings from the Changes in Consumer Habits Report

2 min read

Changes in Consumer Habits | Download the Report

At the beginning of May, Intouch Insight released a wide-scale North American survey, designed to gather insights that would help businesses better understand how to adapt in a COVID-19 and post-COVID-19 world.

protecting your brand by harnessing consumer intent

4 min read

Protecting Your Brand by Harnessing the Power of Consumer Intent

The world is changing at an unprecedented rate. We have gone from purchasing day-to-day staples at our own pace, to stockpiling essential goods. Remember popping out for a leisurely dinner with friends? Now, delivery or take-out is a must if you don’t...

measuring customer experience

3 min read

Measuring Customer Experience During a Global Crisis (Part 1)

As businesses scramble to pivot their sales model, you might find yourself estranged from the buyer personas you once knew so well. Buying habits are changing, and now is the time to reconsider your customer experience strategy. Take this opportunity to...

mobile inspection software to success in the age of covid-19

2 min read

How to Succeed in the Age of Covid-19

As the reality of living in a pandemic starts to sink in, businesses are looking for ways to adapt to the ‘new normal’. Some of our clients in retail, petro-convenience, shipping and delivery, are getting creative, reconsidering how to continue to serve...