2 min read
The Benefit of Loyalty Programs Amidst Rising Inflation
As anyone who has recently filled up their gas tank or purchased groceries will tell you, the cost of living just keeps going up.
Consumer reactions...
Tips & Tricks
2 min read
Virtual Mystery Shopping Do’s and Don’ts in 2022
Keeping experiences consistent, both in-person and online has never been more important. Over the past year, we’ve seen a significant acceleration in...
3 min read
How to Make the Most of Your Mystery Shopping Budget
When someone starts a sentence with “If money was no object,” you know what follows will be a grandiose and idealistic proposition. But the cost...
2 min read
3 Ways to Automate Your Mystery Shopping Data
Mystery shopping is a commonly used tool to help brands ensure that their employees are delivering on brand standards and adhering to operating...
2 min read
4 Key Steps to Launching a Mystery Shopping Program
Over decades of managing mystery shopping programs we've seen time and time again that the overall success of a program hinges on the initial design....
2 min read
3 Essential Features of Modern Mystery Shopping
The practice of mystery shopping can trace its roots back to research methods in the 1940’s designed to assess operational and behavioral...
3 min read
3 Ways IntouchCheck™ Helps During Labor Shortages
Out of the frying pan and into the fire! Now that government mandated shutdowns are behind us and businesses are allowed to keep their doors open,...
6 min read
Top Tips to Craft the Best Mystery Shopping Program
Mystery shopping works. But, to reap the rewards, you need the right program, the right questions, and the right partner.
2 min read
3 Reasons You Should Be Using Mobile Inspection Software
Regular operational audits and site inspection are invaluable methods to ensure your brand standards are being executed consistently across your...
2 min read
Reel Them In: Top 4 Considerations to Drive More Survey Responses
If you’ve read our spring 2021 Changes in Consumer Habits report you’ll have seen that surveys are the #1 method used by businesses to solicit...