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Consumer Habits

Consumer Habits: How Petro-Convenience Stores Can Prepare for 2022

Since the early days of the COVID-19 pandemic petro and convenience stores have demonstrated...

Consumer Habits: Aligning Restaurants with the ‘New Normal’

As the days get shorter and the weather gets colder, many of us will start turning to our...

Consumer Habits: What Retailers Need to Know for the Holidays

Fall is finally here! As the weather cools down and retailers ramp up for the holidays, let us...

Consumer Behavior & COVID Adjustments in Convenience Stores

After a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back...

Consumer Habits: A Retrospective for Restauranteurs

To borrow from Oliver Twist, “Food! Glorious food!” Even a global pandemic couldn’t dissuade our...

Consumer Habits: Lessons Learned During a Year of Uncertainty

Consumer priorities and purchasing habits are expected to change over time, but last year we saw...

Measuring Customer Experience During a Global Crisis (Part 2)

Welcome to the summer of 2020, at least in the northern hemisphere, where B2C transactions are...

Changes in Consumer Habits | Convenience Stores and Gas Stations

This month we've looked at COVID-19’s impact on the Retail and Restaurant industries. Now, as we...

Changes in Consumer Habits | A Look at the Restaurant Industry

At the start of June, we released the first survey report in our series on Changes in Consumer...

Changes in Consumer Habits | Download the Report

At the beginning of May, Intouch Insight released a wide-scale North American survey, designed...