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Mary Dubrule

Marketing Specialist

Cultivating loyalty with CX programs

3 min read

Keys to Cultivating Loyalty Part 2: Designing Great Experiences

Last month we shared a guest post by customer experience strategist, Jim Bass. In the first part of this two-part blog series, Jim emphasized why acting on customer feedback is so critical to cultivating brand loyalty.

Latest features released for Intouch Platform Summer 2019

2 min read

Sun's out, new features out

We are always perfecting Intouch products based on your feedback, and now it's easier than ever to stay on top of your operations. Read below to...

The key to customer loyalty

3 min read

The Real Key to Customer Loyalty

Guest Post by Colin Shaw, Beyond Philosophy

New Features Intouch Insight

2 min read

Goodbye Winter, Hello New Features

This spring release includes exciting new features that will bring more user empowerment to your organization. Read below to learn more about our...

Attendees at a trade show

4 min read

Simple Tricks to Keep Trade Show Attendees Focused on Your Booth

Guest Post by Lee Becknell, Digital Marketing Manager for Pinnacle Promotions When you’re working at a trade show, meeting hundreds of people a day...

IntouchCheck mobile inspection software new features

1 min read

IntouchCheck: New Year, New Features

We're always making updates in order to give you everything you need to get the job done faster! Read below to get to know more about some of our...

Improve Your Franchise's Customer Experience

3 min read

4 Steps to Improve Your Franchise's Customer Experience

In the modern business world, there are companies that exemplify stellar customer experience and support, and then there are those struggling to...

Everything you need to know about mystery shopping

1 min read

What You Need to Know About Mystery Shopping in Under 90 Seconds

In today’s competitive marketplace, it’s so important for brands to stand out against the competition. In order to achieve this, businesses need to...