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At the start of June, we released the first survey report in our series on Changes in Consumer Habits. This report focused specifically on the Future of Retail and on how purchasing habits have changed due to business closures, shelter-in-place...
2 min read
At the beginning of May, Intouch Insight released a wide-scale North American survey, designed to gather insights that would help businesses better...
2 min read
“Continuity gives us roots; change gives us branches, letting us stretch and grow and reach new heights.”
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Intouch Customer Success Stories At Intouch, we are very fortunate to work with a diverse and resilient group of businesses in retail, restaurant,...
4 min read
The world is changing at an unprecedented rate. We have gone from purchasing day-to-day staples at our own pace, to stockpiling essential goods....
3 min read
As businesses scramble to pivot their sales model, you might find yourself estranged from the buyer personas you once knew so well. Buying habits are...
2 min read
As the reality of living in a pandemic starts to sink in, businesses are looking for ways to adapt to the ‘new normal’. Some of our clients in...
2 min read
Building a state of the art Customer Experience Management (CEM) program is a long-term process and it can be difficult to know just where to start....
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3 min read
We have good news and bad news. As a business, there are a number of challenges you can expect to face in 2020, especially if you don’t have an...
