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At the beginning of May, Intouch Insight released a wide-scale North American survey, designed to gather insights that would help businesses better understand how to adapt in a COVID-19 and post-COVID-19 world.
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“Continuity gives us roots; change gives us branches, letting us stretch and grow and reach new heights.”
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Intouch Customer Success Stories At Intouch, we are very fortunate to work with a diverse and resilient group of businesses in retail, restaurant,...
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The world is changing at an unprecedented rate. We have gone from purchasing day-to-day staples at our own pace, to stockpiling essential goods....
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As businesses scramble to pivot their sales model, you might find yourself estranged from the buyer personas you once knew so well. Buying habits are...
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As the reality of living in a pandemic starts to sink in, businesses are looking for ways to adapt to the ‘new normal’. Some of our clients in...
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Building a state of the art Customer Experience Management (CEM) program is a long-term process and it can be difficult to know just where to start....
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We have good news and bad news. As a business, there are a number of challenges you can expect to face in 2020, especially if you don’t have an...
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January and February are slow-moving months for consumers. People are scrambling to pay off their credit cards, don’t deny it Karen, we see you, and...
