4 min read
We recently hosted a webinar with CX strategist and author, Adam Toporek. The webinar covered the link between employee engagement and customer experience and how to improve execution with technology and accountability.
2 min read
We are always perfecting Intouch products based on your feedback, and now it's easier than ever to stay on top of your operations. Read below to...
3 min read
And just like that, another CX NYC conference has come and gone. Forrester’s 2019 event definitely didn’t disappoint. The conference was filled with...
1 min read
We recently hosted a customer experience webinar with special guest, Kerry Bodine. Kerry is the co-author of Outside In: The Power of Putting...
4 min read
Guest Post by Colin Shaw, Beyond Philosophy
3 min read
Guest Post by Jeannie Walters, CCXP Customer journey mapping can be a powerful tool to truly understand your customers, innovate around new ways to...
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2 min read
In less than one week Intouch Insight will be on it’s way to New Orleans for the CXPA Insight Exchange, an annual conference dedicated to all things...
2 min read
This spring release includes exciting new features that will bring more user empowerment to your organization. Read below to learn more about our...
