1 min read
Hotel guests want to check out with a memorable experience. The quality of their room, view, food, and service all add up to the overall level of hospitality they feel they received. By providing first-class hospitality every time, you’ll be...
1 min read
Cleanliness is one of the first things guests notice about a hotel - making housekeeping a top priority for both hoteliers and their guests. That...
1 min read
Maintaining a clean, functioning hotel property and amenities plays a big role in your guest’s experience. When the ice machine, elevators, lights,...
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Booking a hotel with a pool can be a big attraction for some of your guests; but, keeping it well maintaned requires on-going work from your teams....
1 min read
If you operate a restaurant out of your hotel or offer room service - food safety compliance is imperative to your business. Safely storing food,...
1 min read
Creating the ultimate retail environment that communicates your brand, attracts the right customers and encourages purchasing behaviour is an art...
1 min read
As a retailer, telling a visual story that invites shoppers into your store and engages them throughout their shopping experience is as important as...
1 min read
An inviting store atmosphere is made up of several elements of customer experience, from cleanliness, cash lines and change rooms to lighting,...
5 min read
Whether you’re managing a single restaurant or thousands, balancing the cost of your staff is one of the most important variables affecting both your...
1 min read
This week, we’ve rounded-up content on operational strategies. Read below for content ranging from how brick and mortar stores can stay competitive...
