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Customer Experience Management in The Metaverse
You’ve probably heard people talking about the metaverse over the past year. From Facebook rebranding as Meta to Taco Bell hosting a virtual reality...
When you own or operate a restaurant with multiple locations, it's impossible to be on the floor at all times, so it's essential to see exactly how employees are representing your brand on a regular basis. Mystery shopping your locations ensures consistency of your brand standards from the drive-thru to the dining room table.
Rest easy knowing that your standards are being adhered to by every employee at every location.
Read the infographic below to see how important restaurant mystery shopping can be to keep your locations consistent and your customers happy.
Source: Restaurant Engine.
1 min read
CX Tech Top-Ups: New Features for November!
At Intouch Insight we are committed to ensuring our users have every tool they need to reach customer experience excellence. This month we have...
3 min read
Customer Experience Management for Any Budget
If you’re reading this, we can assume you know the importance of customer experience in driving brand growth and revenue. But today, it's easy to...