4 min read
11 Things You'll Learn from Restaurant Mystery Shopping
Restaurant mystery shopping programs focus specifically on measuring your business’s performance and evaluating all aspects of the dining...
![Restaurant Mystery Shopping [Infographic]](https://www.intouchinsight.com/hubfs/infographic-restaurant-mystery-shopping.png)
When you own or operate a restaurant with multiple locations, it's impossible to be on the floor at all times, so it's essential to see exactly how employees are representing your brand on a regular basis. Mystery shopping your locations ensures consistency of your brand standards from the drive-thru to the dining room table.
Rest easy knowing that your standards are being adhered to by every employee at every location.
Read the infographic below to see how important restaurant mystery shopping can be to keep your locations consistent and your customers happy.
Source: Restaurant Engine.
3 min read
Coffee Customers are Thirsty for More
Coffee remains a hot commodity for consumers. Drive Research reported that 74% of Americans drink coffee every day*. In a recent consumer survey...
3 min read
Subway Reigns, but Competitors are Stepping Up
Whether you’re hankering for a hoagie, grinder, or hero, subs are popular among sandwich lovers everywhere. And, in Intouch Insight’s recent Flash...