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CX Tech Top-ups: The Best of the Best in 2022
2022 at Intouch was all about data. How to do more with your data, dig deeper into your data, and perform better data analysis - and it’s never been easier to do it!
2 min read
Make the Most of Channel Blurring Opportunities
Looking to make 2023 your best year yet? One of the biggest opportunities we’re seeing carry over into 2023 is channel blurring. This refers to when...
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Customer Experience Management in The Metaverse
You’ve probably heard people talking about the metaverse over the past year. From Facebook rebranding as Meta to Taco Bell hosting a virtual reality...
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CX Tech Top-Ups: New Features for November!
At Intouch Insight we are committed to ensuring our users have every tool they need to reach customer experience excellence. This month we have...
3 min read
Customer Experience Management for Any Budget
If you’re reading this, we can assume you know the importance of customer experience in driving brand growth and revenue. But today, it's easy to...
2 min read
The Importance of CX During Economic Instability
Rising inflation and concerns about economic instability have both brands and consumers concerned. But, after years of pandemic-related restrictions...
2 min read
CX Tech Top-Ups: All Treats, No Tricks, New Features!
Happy Halloween and happy new features! This month we are happy to announce that we have launched several new features across the Intouch Insight...
2 min read
Intouch Insight's 2022 Drive-Thru Study
The 2022 Annual Drive-Thru Study is here! This study was first launched 22 years ago and is the leading industry benchmark for drive-thru...
2 min read
The Benefit of Loyalty Programs Amidst Rising Inflation
As anyone who has recently filled up their gas tank or purchased groceries will tell you, the cost of living just keeps going up. Consumer reactions...
1 min read
CX Tech Top-ups: Do more with dashboards!
Here at Intouch Insight we are always looking to launch new features that will help you to achieve customer experience excellence. This month we have...