3 min read
All restaurants, especially chains, that are focused on achieving operational excellence perform some combination of daily, weekly, monthly, or even quarterly inspections and audits. This helps ensure that each and every location is adhering to...
4 min read
Whether you’re launching a new mystery shopping program or improving an existing one, third party mystery shopping providers, aka MSPs, are a big...
2 min read
From Consumer Trend Reports to the Annual Drive-Thru Study, Intouch Insight has been a trusted source of customer experience data for years. Now, in...
1 min read
At Intouch Insight we are constantly revamping our software to make it as powerful as possible. This month, we added new features to the Intouch...
2 min read
At Intouch Insight, we believe in making data-driven decisions. In addition to the software and services we provide our partners, we conduct ongoing...
1 min read
Running a restaurant can be chaotic. With a long list of tasks to complete before the next rush, ensuring staff members get to everything and nothing...
1 min read
Here at Intouch Insight, we are always releasing new features to make our user’s experience as seamless as possible. This month, we added a new...
1 min read
At Intouch Insight, we are constantly enhancing our software so that we can empower our customers to reach customer experience excellence. This month...
3 min read
How can you do more with less? This classic question is a real concern for hotel operators in 2023. Guest expectations continue to evolve while...
2 min read
Consumer trends over the past few years have been volatile, to say the least. As concerns shifted away from health and safety, we saw traditional...
