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Monthly Newsletter!

Data & Reports

2024 Convenience store trends report

4 min read

C-Store Trends: Insights Into the Future of Convenience Stores

Our Convenience Store Trends Report 2024 - Powering the Next Era of Convenience Store is finally here! This year, we aimed to address three primary...

QSR guest experiences

5 min read

QSR Guest Experiences: Insight Into Tech’s Impact [Latest Data]

When it comes to quick-serve restaurants (QSR), one thing is clear: customers crave speed, convenience, and good food. But with an overwhelming...

5 min read

Mystery Shopping in Market Research

Customer preferences have certainly evolved over the last decade. From technological advancements to economic shifts, many factors influence what...


2 min read

Retail Purchasing Habits and Dollar Store Trends

As we all get ready to jump into a new year, we have one last Flash Points consumer data round-up for 2023. This time we’re asking:

1 min read

New Consumer Insights for November

Now that Halloween is done and dusted, we’re getting cozy with hot coffee and comfort food. This month’s consumer data is all about:

2 min read

Consumer Insights and the Annual Drive-Thru Study

At the beginning of October, we released the 23rd Annual Drive-Thru Study — the premier benchmark report for operators across North America. This...

2 min read

Alternative Sub Vendors and Holiday Purchasing Trends

With the first day of fall behind us, sweaters are coming out of closets and the smell of pumpkin spice is filling the air. So grab your favorite...

3 min read

New 2023 Benchmark Data for Drive-Thru Operators

For over two decades, the Annual Drive-Thru Study has provided restaurant operators with benchmark data to track trends and compare their performance...

2 min read

Loyalty at Full-Service Restaurants and Accuracy at Drive-Thrus

It’s hard to believe that fall is right around the corner! But we’re closing out summer with some hot consumer data from our regular Flash Points;...

4 min read

Have McDonald's or Taco Bell Found the Future of Drive-Thru?

A recent survey of 1,894 everyday consumers across North America revealed that 74% of customers feel technology has made dining at restaurants more...