2 min read
New Cars, Electric Vehicles, and Insurance Coverage
Summer is in full swing and consumers who are looking to get out and enjoy the weather need reliable transportation. This naturally has them...
Data & Reports (4)
2 min read
Holiday Shopping, Black Friday, and Collecting Customer Feedback
With summer just around the corner and consumers focused on summer vacation plans, we know that businesses are looking ahead to the holiday season....
2 min read
Restaurant Technology, Pet Retailers, and the Latest Banking Trends
What do consumers have to say this May? Below are some of the key data points from our latest Flash Points Surveys. These are pulse surveys of...
2 min read
Emerging Experiences: Where Tech Meets Taste
From Consumer Trend Reports to the Annual Drive-Thru Study, Intouch Insight has been a trusted source of customer experience data for years. Now, in...
2 min read
Breakfast Trends, Popular Pizza Joints, and AI in the Drive-Thru
At Intouch Insight, we believe in making data-driven decisions. In addition to the software and services we provide our partners, we conduct ongoing...
2 min read
Intouch Insight's 2022 Drive-Thru Study
The 2022 Annual Drive-Thru Study is here! This study was first launched 22 years ago and is the leading industry benchmark for drive-thru...
3 min read
Fall 2022 Mobile Ordering Trends
The rapid evolution of technology continues to impact every industry and raise consumer expectations around how brands incorporate it into their...
2 min read
Coffee: A Hot Commodity for Convenience Stores
Coffee is a big part of many consumers’ daily routines. Whether it’s a kick of caffeine in the morning or a little boost to power through the...
3 min read
Consumer Habits: How Petro-Convenience Stores Can Prepare for 2022
Since the early days of the COVID-19 pandemic petro and convenience stores have demonstrated just how nimble they can be by rolling out new...
3 min read
Consumer Habits: Aligning Restaurants with the ‘New Normal’
As the days get shorter and the weather gets colder, many of us will start turning to our favourite restaurants for some much needed comfort food....