Skip to the main content.
GET STARTED
Subscribe to our newsletter

Blog

Tips, tricks, and best practices to help you deliver the best experiences to your customers!

 

Receive the latest articles directly to your inbox with our monthly newsletter.

 

Monthly Newsletter!

Four questions you should ask while evaluating a Mystery Shopping Company

4 min read

How to Choose a Mystery Shopping Company

Whether you’re launching a new mystery shopping program or improving an existing one, third party mystery shopping providers, aka MSPs, are a big help. A professional mystery shopping company not only manages the execution of your program, but is...

Key learning from the 2023 Emerging Experiences Study

2 min read

Emerging Experiences: Where Tech Meets Taste

From Consumer Trend Reports to the Annual Drive-Thru Study, Intouch Insight has been a trusted source of customer experience data for years. Now, in...

Customize your dashboards to uncover the truth behind your cx data

1 min read

CX Tech Top-ups: Greater Visibility into Your Data!

At Intouch Insight we are constantly revamping our software to make it as powerful as possible. This month, we added new features to the Intouch...

2 min read

Breakfast Trends, Popular Pizza Joints, and AI in the Drive-Thru

At Intouch Insight, we believe in making data-driven decisions. In addition to the software and services we provide our partners, we conduct ongoing...

1 min read

How Restaurant Checklists Improve Daily Performance

Running a restaurant can be chaotic. With a long list of tasks to complete before the next rush, ensuring staff members get to everything and nothing...

With this feature update, you will be able to set custom icons for your dashboards

1 min read

CX Tech Top-ups: Custom Icons for Dashboards!

Here at Intouch Insight, we are always releasing new features to make our user’s experience as seamless as possible. This month, we added a new...

Learn about some awesome fatures upgrade to Intouch Platform  and IntouchCheck™

1 min read

CX Tech Top-ups: Driving Data Excellence

At Intouch Insight, we are constantly enhancing our software so that we can empower our customers to reach customer experience excellence. This month...

Learn how IntouchCheck™ can help hoteliers

3 min read

5 Ways Inspection Software Helps Hotels

How can you do more with less? This classic question is a real concern for hotel operators in 2023. Guest expectations continue to evolve while...

bill in hand

2 min read

Will Discount Stores be 2023's Disruptors?

Consumer trends over the past few years have been volatile, to say the least. As concerns shifted away from health and safety, we saw traditional...

1 min read

CX Tech Top-ups: New Year, New Features!

At Intouch Insight, we’re constantly working on releasing new features that will help you reach the top of your game. We are starting out the new...