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Tips, tricks, and best practices to help you deliver the best experiences to your customers!

 

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Monthly Newsletter!

How You can Leverage Automation to Get More Out of Your Mystery Shopping Data

2 min read

3 Ways to Automate Your Mystery Shopping Data

Mystery shopping is a commonly used tool to help brands ensure that their employees are delivering on brand standards and adhering to operating standards. Brands who utilize these types of programs are already ahead of the game when it comes to...

Brand New feature Added to Intouch Platform and IntouchCheck™

2 min read

CX Tech Top-ups: Check Out our New Custom Dashboard Builder!

At Intouch Insight, we’re constantly working on releasing new features that will help you reach the top of your game. This month we have added...

Launch a Mystery Shopping Program

2 min read

4 Key Steps to Launching a Mystery Shopping Program

Over decades of managing mystery shopping programs we've seen time and time again that the overall success of a program hinges on the initial design....

New features added to the Intouch Platform and IntouchSurvey™

2 min read

CX Tech Top-ups: New Features for the New Year

With the start of the new year, we have rolled out several new features across our products that will help you to collect and analyze data.

Use These 3 Features To Elevate Mystery Shopping Program

2 min read

3 Essential Features of Modern Mystery Shopping

The practice of mystery shopping can trace its roots back to research methods in the 1940’s designed to assess operational and behavioral...

The New Year Brings New Opprtunities

1 min read

Intouch and you in 2022

The new year brings new opportunities. Despite all the curveballs 2021 threw at us and our partners, we’ve continued to have a discernible impact...

Its time for some new produtc updates.

3 min read

CX Top-Ups: New Features for the Holidays

Happy holidays and happy new feature releases! This month we have added several new features and product enhancements to the Intouch Platform and...

Three ways mobile inspection software like IntouchCheck™ can help your business during labor shortages

3 min read

3 Ways IntouchCheck™ Helps During Labor Shortages

Out of the frying pan and into the fire! Now that government mandated shutdowns are behind us and businesses are allowed to keep their doors open,...

Answes to FAQs on designing an impactful Mystery Shopping program

6 min read

Top Tips to Craft the Best Mystery Shopping Program

Mystery shopping works. But, to reap the rewards, you need the right program, the right questions, and the right partner.

New dashboards, integrations, and more from Intouch Insight

3 min read

CX Tech Top-ups for November- New Dashboard, Integrations, and More!

This month we have rolled out several new product features in the Intouch Platform and IntouchCheck™ that we are so excited for you to begin using.