6 min read
A customer swings by your store on the way to work, grabs a breakfast sandwich, taps the screen to pay, and waits. Nothing happens. Another’s mobile order isn’t ready when they arrive. A driver at the pump fumbles with the loyalty app, unsure if it...
7 min read
Imagine this: Leaders of a national chain gathered for their quarterly business review after a period of rapid expansion. The conversation started...
7 min read
You’ve probably noticed it: shopping doesn’t look like it used to. As customer expectations evolve, stores are getting smarter, checkout lines are...
6 min read
The restaurant industry is evolving at an unprecedented pace. Brands are introducing customer-facing technology, new menu items, limited-time offers,...
2 min read
As 2024 comes to a close, it’s clear that this year brought significant changes to the restaurant and convenience store industries. From innovative...
5 min read
From reducing costs to improving customer retention, efficient restaurant operations can significantly impact profitability.
1 min read
At Intouch, we’re always looking for ways to make our platform work better for you. This month, we’re introducing a new feature to...
3 min read
In today’s digital age, a brand’s reputation often begins with what customers say online. With so many options at their fingertips, consumers rely...
3 min read
For brands looking to tap into the booming online food delivery market, the big question is: how do you extend your brand’s promise and deliver a...
1 min read
We’re thrilled to introduce Reputation Management, a new tool designed to help businesses actively manage their online presence. In a world where 7...
