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Monthly Newsletter!

Features that can help you analyze customer experience data as simple as possible

2 min read

CX Tech Top-ups: Try our new custom records list builder!

Here at Intouch Insight, we are continuously releasing new features and product enhancements. This month we introduced new features to the Intouch Platform and to IntouchCheck™ that will make analyzing data as simple as possible.

Five Consumer Trends Impacting Restautants in 2022

3 min read

Spring 2022 Consumer Trends for Restaurants

Data driven decisions yield results. It’s why our suite of software and services are built around driving actionable insights from customer and...

Features aimed to help you make analyzing data as seamless as possible

1 min read

CX Tech Top-ups: Making analyzing data as simple as possible

Here at Intouch Insight we are committed to creating the best software features to help our customers reach business intelligence excellence. This...

Key takeaways from how convenience stores can capitalize on mystery shopping.

5 min read

How Convenience Stores Can Capitalize on Mystery Shopping

It's a great time to be in the convenience industry. The changes in consumer habits that we’ve tracked over the past two years show people are making...

3 min read

How to Make the Most of Your Mystery Shopping Budget

When someone starts a sentence with “If money was no object,” you know what follows will be a grandiose and idealistic proposition. But the cost...

How You can Leverage Automation to Get More Out of Your Mystery Shopping Data

2 min read

3 Ways to Automate Your Mystery Shopping Data

Mystery shopping is a commonly used tool to help brands ensure that their employees are delivering on brand standards and adhering to operating...

Brand New feature Added to Intouch Platform and IntouchCheck™

2 min read

CX Tech Top-ups: Check Out our New Custom Dashboard Builder!

At Intouch Insight, we’re constantly working on releasing new features that will help you reach the top of your game. This month we have added...

Launch a Mystery Shopping Program

2 min read

4 Key Steps to Launching a Mystery Shopping Program

Over decades of managing mystery shopping programs we've seen time and time again that the overall success of a program hinges on the initial design....

New features added to the Intouch Platform and IntouchSurvey™

2 min read

CX Tech Top-ups: New Features for the New Year

With the start of the new year, we have rolled out several new features across our products that will help you to collect and analyze data.

Use These 3 Features To Elevate Mystery Shopping Program

2 min read

3 Essential Features of Modern Mystery Shopping

The practice of mystery shopping can trace its roots back to research methods in the 1940’s designed to assess operational and behavioral...