2 min read
How High's Consistently Achieves CX Goals With Intouch
Curious to learn how Intouch Insight's CX Platform and Mystery Shopping Services help High's achieve consistent customer experience goals year after year?
6 min read
Transforming CX: How Mystery Shopping, Feedback Survey, and Reputation Management Work Together
It's a common misconception that Mystery Shopping, Customer Feedback Surveys, and Reputation Management all deliver the same insights into the...
2 min read
CX Tech Top-ups: IntouchCheck® Updates and New Templates!
This June, we're excited to announce two new updates designed to enhance the IntouchCheck® user experience. These updates focus on improving the...
4 min read
Mystery Shopping Scores: Understanding Brand Execution
Businesses use mystery shopping as a valuable data collection method to evaluate and improve customer experience, product quality, operational...
2 min read
Parkland Partners With Intouch to Transform C-Store CX
Want to learn how Intouch Insight's CX platform and Mystery Shopping services empower Parkland Corporation to consistently deliver exceptional...
1 min read
Elevate Your Efficiency: Media Export Preview & Simplified Trigger Control
Happy May! At Intouch Insight, we're dedicated to improving our software so you can provide great customer experiences. This month, we're excited to...
3 min read
The Many Types of Mystery Shopping
With the rise of technology and digital channels, brands need to ensure that customers have great experiences not only at various locations but...
5 min read
QSR Guest Experiences: Insight Into Tech’s Impact [Latest Data]
When it comes to quick-serve restaurants (QSR), one thing is clear: customers crave speed, convenience, and good food. But with an overwhelming...
4 min read
Restaurant Trends: A Dive Into Emerging Experiences 2024
The Quick-Service Restaurant (QSR) industry is constantly evolving. Among all the trends influencing how restaurants operate, digital ordering cannot...
2 min read
CX Tech Top-ups: Exciting IntouchCheck® Updates Revealed!
At Intouch Insight, we're dedicated to improving our software so our users can keep delivering top-notch customer experiences. This month, we're...