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Consumer Data on Grocery Shopping and Self Serve Kiosks vs. Cashiers
Technology is continuously evolving the way in which consumers interact with brands. And it’s imperative for businesses to keep up with these trends...
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Technology is continuously evolving the way in which consumers interact with brands. And it’s imperative for businesses to keep up with these trends...
2 min read
Loyalty programs can take many forms. From a punch-card style program where customers eventually get an item after a certain number of purchases to...
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Consumers don’t care about the traditional divisions between industries. Channel blurring, the purchasing of goods and services from an alternative...
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Businesses have been benefitting from the efficiencies provided by machines since the 1700s. As technology continues to advance, new tools and...
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What do consumers have to say this May? Below are some of the key data points from our latest Flash Points Surveys. These are pulse surveys of...
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All restaurants, especially chains, that are focused on achieving operational excellence perform some combination of daily, weekly, monthly, or even...
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From Consumer Trend Reports to the Annual Drive-Thru Study, Intouch Insight has been a trusted source of customer experience data for years. Now, in...
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Running a restaurant can be chaotic. With a long list of tasks to complete before the next rush, ensuring staff members get to everything and nothing...
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The 2022 Annual Drive-Thru Study is here! This study was first launched 22 years ago and is the leading industry benchmark for drive-thru...
3 min read
The rapid evolution of technology continues to impact every industry and raise consumer expectations around how brands incorporate it into their...