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Best practices and expert advice on creating seamless customer experiences. Learn how you can leverage cx tools and services to boost productivity and drive ROI.

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Restaurant (2)

3 Ways Restaurants Can Handle a Minimum Wage Increase

One of the most significant, yet essential costs restaurant managers face are labor costs....

How to Prepare your Restaurant for Labor Day Weekend

On one of the busiest long weekends of the year, it’s essential to prepare your restaurant for...

Restaurant Mystery Shopping [Infographic]

When you own or operate a restaurant with multiple locations, it's impossible to be on the floor...

The Benefits of Using Restaurant Checklists [Infographic]

Restaurant checklists are a simple yet powerful tool that can actually transform how your...

How To Successfully Open A New Restaurant

Opening a new restaurant, although very exciting, can be equally as challenging. In fact, 60...

Restaurant Holiday Party Guide

With the holiday season already upon us, it’s time to start preparing your restaurant for all of...

How To Improve Your QSR's Drive-Thru Experience

In the QSR industry, overall customer experience is largely impacted by how well the drive-thru...

Restaurant Inspections: Four Reasons to Go Mobile

If your restaurants are unprepared for health department inspections, the reputation and sales...

11 Things You'll Learn from Restaurant Mystery Shopping

 Restaurant mystery shopping programs focus specifically on measuring your business’s...