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Top Tips to Craft the Best Mystery Shopping Program
Mystery shopping works. But, to reap the rewards, you need the right program, the right questions, and the right partner.
3 min read
CX Tech Top-ups for November- New Dashboard, Integrations, and More!
This month we have rolled out several new product features in the Intouch Platform and IntouchCheck™ that we are so excited for you to begin using.
3 min read
Consumer Habits: How Petro-Convenience Stores Can Prepare for 2022
Since the early days of the COVID-19 pandemic petro and convenience stores have demonstrated just how nimble they can be by rolling out new...
3 min read
Consumer Habits: Aligning Restaurants with the ‘New Normal’
As the days get shorter and the weather gets colder, many of us will start turning to our favourite restaurants for some much needed comfort food....
2 min read
CX Tech Top-ups for October- New feature updates!
October is here and so are new product features. We have equipped Intouch Platform with several new feature updates that will help you collect,...
3 min read
Consumer Habits: What Retailers Need to Know for the Holidays
Fall is finally here! As the weather cools down and retailers ramp up for the holidays, let us be the Goose – no, not the Christmas kind – to your...
2 min read
CX Tech Top-ups for September- Three feature updates!
A new month means new product updates from Intouch Insight. We have introduced several new features across our platforms and can’t wait for you to...
2 min read
3 Reasons You Should Be Using Mobile Inspection Software
Regular operational audits and site inspection are invaluable methods to ensure your brand standards are being executed consistently across your...
3 min read
Consumer Behavior & COVID Adjustments in Convenience Stores
After a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back and in person at the 2021 Outlook Leadership Conference...
2 min read
CX Tech Top-ups: Three feature updates!
As summer is winding down and we start to look ahead to the fall, our teams have been working to release continuous enhancements that will make it...