1 min read
We recently hosted a customer experience webinar with special guest, Kerry Bodine. Kerry is the co-author of Outside In: The Power of Putting Customers at the Center of Your Business. Her ideas, analysis, and expert opinions have appeared on sites...
4 min read
Guest Post by Colin Shaw, Beyond Philosophy
3 min read
Guest Post by Jeannie Walters, CCXP Customer journey mapping can be a powerful tool to truly understand your customers, innovate around new ways to...
2 min read
In less than one week Intouch Insight will be on it’s way to New Orleans for the CXPA Insight Exchange, an annual conference dedicated to all things...
2 min read
This spring release includes exciting new features that will bring more user empowerment to your organization. Read below to learn more about our...
6 min read
As a restaurant owner, you know exactly how competitive the industry is and how critical customer experience (CX) is to business success. An...
5 min read
Guest Post by Saleem Khatri, Chief Executive Officer of Lavu
4 min read
Guest Post by Lee Becknell, Digital Marketing Manager for Pinnacle Promotions When you’re working at a trade show, meeting hundreds of people a day...
4 min read
We recently hosted a webinar with special guest, Jim Tincher of Heart of the Customer, that focused on creating actionable customer journey maps. The...
