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CX Tech Top-ups for October- New feature updates!
October is here and so are new product features. We have equipped Intouch Platform with several new feature updates that will help you collect, manage, and analyze your data.
3 min read
Consumer Habits: What Retailers Need to Know for the Holidays
Fall is finally here! As the weather cools down and retailers ramp up for the holidays, let us be the Goose – no, not the Christmas kind – to your...
2 min read
CX Tech Top-ups for September- Three feature updates!
A new month means new product updates from Intouch Insight. We have introduced several new features across our platforms and can’t wait for you to...
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3 Reasons You Should Be Using Mobile Inspection Software
Regular operational audits and site inspection are invaluable methods to ensure your brand standards are being executed consistently across your...
3 min read
Consumer Behavior & COVID Adjustments in Convenience Stores
After a rollercoaster of a year, Cameron Watt, President and CEO of Intouch Insight, was back and in person at the 2021 Outlook Leadership Conference...
2 min read
CX Tech Top-ups: Three feature updates!
As summer is winding down and we start to look ahead to the fall, our teams have been working to release continuous enhancements that will make it...
3 min read
CX Tech Top-Ups: Save Time Like a Pro with These 5 Feature Updates
At Intouch Insight, we’re constantly working on rolling out new features that will help you reach the top of your game. We have introduced several...
3 min read
Mystery Shopping and Operational Audits: A Two-pronged Approach To CEM
Great customer experiences lead to lifetime loyalty. A positive experience will keep customers coming back for more, whereas a negative one can lose...
3 min read
Level Up Your CX Game with Feature Enhancements for June
Constant improvement is the name of the game! At Intouch Insight, we want to provide you with great products that drive efficiency for your...
2 min read
Reel Them In: Top 4 Considerations to Drive More Survey Responses
If you’ve read our spring 2021 Changes in Consumer Habits report you’ll have seen that surveys are the #1 method used by businesses to solicit...