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Tips, tricks, and best practices to help you deliver the best experiences to your customers!

 

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Monthly Newsletter!

1 min read

CX Tech Top-ups: New Year, New Features!

At Intouch Insight, we’re constantly working on releasing new features that will help you reach the top of your game. We are starting out the new near with the release of several new features across the Intouch Insight Platform and IntouchCheck™.

The all new Customer Experience Toolkit for 2023 by Intouch Insight

2 min read

All New CX Toolkit for 2023

Happy new year! At Intouch Insight, we’re excited for what 2023 will bring for us and our partners. And we’re kicking it off with an all-new Customer...

Best CX Software Updates from 2022

3 min read

CX Tech Top-ups: The Best of the Best in 2022

2022 at Intouch was all about data. How to do more with your data, dig deeper into your data, and perform better data analysis - and it’s never been...

Channel blurring opportunities in 2023

2 min read

Make the Most of Channel Blurring Opportunities

Looking to make 2023 your best year yet? One of the biggest opportunities we’re seeing carry over into 2023 is channel blurring. This refers to when...

2 min read

Customer Experience Management in The Metaverse

You’ve probably heard people talking about the metaverse over the past year. From Facebook rebranding as Meta to Taco Bell hosting a virtual reality...

1 min read

CX Tech Top-Ups: New Features for November!

At Intouch Insight we are committed to ensuring our users have every tool they need to reach customer experience excellence. This month we have...

Tools and services to build a foundational customer experience program that fits a lean budget

3 min read

Customer Experience Management for Any Budget

If you’re reading this, we can assume you know the importance of customer experience in driving brand growth and revenue. But today, it's easy to...

importance-of-customer-experience

2 min read

The Importance of CX During Economic Instability

Rising inflation and concerns about economic instability have both brands and consumers concerned. But, after years of pandemic-related restrictions...

2 min read

CX Tech Top-Ups: All Treats, No Tricks, New Features!

Happy Halloween and happy new features! This month we are happy to announce that we have launched several new features across the Intouch Insight...

Learn what 1.5k drive-thru orders revealed in a drive-thru study, one of a kind.

2 min read

Intouch Insight's 2022 Drive-Thru Study

The 2022 Annual Drive-Thru Study is here! This study was first launched 22 years ago and is the leading industry benchmark for drive-thru...