Six Tech Essentials to Streamline Your Restaurant’s Operations
Guest Post by Saleem Khatri, Chief Executive Officer of Lavu
Simple Tricks to Keep Trade Show Attendees Focused on Your Booth
Guest Post by Lee Becknell, Digital Marketing Manager for Pinnacle Promotions
When you’re...
Moments that Matter: Your Journey Mapping Questions Answered
We recently hosted a webinar with special guest, Jim Tincher of Heart of the Customer, that...
How to Analyze Qualitative Customer Feedback
Data analysis is incredible. The way customer experience platforms can take data such as survey...
IntouchCheck: New Year, New Features
We're always making updates in order to give you everything you need to get the job done faster!...
4 Steps to Improve Your Franchise's Customer Experience
In the modern business world, there are companies that exemplify stellar customer experience and...
Everything You Need to Know About Mystery Shopping in Under 90 Seconds [Video]
In today’s competitive marketplace, it’s so important for brands to stand out against the...
7 Proven Strategies to Boost Survey Response Rates
Of all the resources you have at your disposal for gathering feedback on how your business is...
7 Reasons Why Your VoC Program Is Not Improving Customer Experience
According to Forrester, Voice of the Customer (VoC) is a systematic approach for collecting...
How Cannabis Retailers Can Responsibly Sell Marijuana
As of October 17, 2018, the recreational use and sale of cannabis is legal in Canada. This is a...