Additional Products
CEM Toolkit

    Don't miss out! Sign up to receive our monthly newsletter with the latest tips on improving your customer's experience.

      Investor Information

      Get in touch

        Blog

        We Build the Future While You Focus on the Now

        At Intouch Insight, our priority is the people we work with every day. That means providing customers who use our software with the best tools available in the most convenient manner possible. So when customers ask why they can’t install products like IntouchCheck™ or IntouchSurvey™ via an app store, the answer is: for your benefit!

        The 3 I's of Retail Customer Experience: Intelligence, Improvement and Impact

        The CX world has been turned on its head. Even before the global pandemic changed customer...

        Lessons from 2020

        Without a doubt, 2020 has been the most tumultuous year in recent history. The global pandemic...

        How Grocery Stores Can Use Customer Feedback to Design a Path Forward

        With the closure and reopening of stores amid the pandemic, not to mention the implementation of...

        Using Feedback To Perfect The Customer Experience: How Surveys Help Restaurants

        As restaurants digitally accelerate and adapt to new service models, customers are grappling...

        Paper Beats Rock; Mobile Forms Software Beats Paper

        As society experiences this time of uncertainty and trepidation, providing customers with a...

        Changes in Consumer Habits During the COVID-19 Pandemic

        This year has thrown everyone a massive curveball in the form of the biggest public health...

        Making Great Experiences Happen | CX Day 2020

        Every year, the first Tuesday in October marks a very special day for our global community. CX...

        Cultivating Trust in Times of Change: An Interview with Jeanne Bliss & Erin Fenn

        Earlier this week, we conducted an interview with Jeanne Bliss, CEO/Founder of CustomerBliss,...

        Top 5 Tips for Better CX Program Measurement

        In our recent blog series, How to Measure Customer Experience During a Global Crisis, we talked...