The “What’s Next” of Journey Mapping
Guest Post by Jeannie Walters, CCXP
Customer journey mapping can be a powerful tool to truly...
Take Action to Drive CX Business Value at CXPA Insight Exchange 2018
In less than one week Intouch Insight will be on it’s way to New Orleans for the CXPA Insight...
Goodbye Winter, Hello New Features
This spring release includes exciting new features that will bring more user empowerment to your...
The What. The So What. The Now What. From Customer Experience Data to Outcomes.
Guest Post by Annette Franz, CCXP
10 Essential Restaurant KPIs to Measure Customer Experience Success
As a restaurant owner, you know exactly how competitive the industry is and how critical...
Six Tech Essentials to Streamline Your Restaurant’s Operations
Guest Post by Saleem Khatri, Chief Executive Officer of Lavu
Simple Tricks to Keep Trade Show Attendees Focused on Your Booth
Guest Post by Lee Becknell, Digital Marketing Manager for Pinnacle Promotions
When you’re...
Moments that Matter: Your Journey Mapping Questions Answered
We recently hosted a webinar with special guest, Jim Tincher of Heart of the Customer, that...
How to Analyze Qualitative Customer Feedback
Data analysis is incredible. The way customer experience platforms can take data such as survey...
IntouchCheck: New Year, New Features
We're always making updates in order to give you everything you need to get the job done faster!...