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        The “What’s Next” of Journey Mapping

        Guest Post by Jeannie Walters, CCXP

        Customer journey mapping can be a powerful tool to truly...

        Take Action to Drive CX Business Value at CXPA Insight Exchange 2018

        In less than one week Intouch Insight will be on it’s way to New Orleans for the CXPA Insight...

        Goodbye Winter, Hello New Features

        This spring release includes exciting new features that will bring more user empowerment to your...

        10 Essential Restaurant KPIs to Measure Customer Experience Success

        As a restaurant owner, you know exactly how competitive the industry is and how critical...

        Six Tech Essentials to Streamline Your Restaurant’s Operations

        Guest Post by Saleem Khatri, Chief Executive Officer of Lavu

        Simple Tricks to Keep Trade Show Attendees Focused on Your Booth

        Guest Post by Lee Becknell, Digital Marketing Manager for Pinnacle Promotions

        When you’re...

        Moments that Matter: Your Journey Mapping Questions Answered

        We recently hosted a webinar with special guest, Jim Tincher of Heart of the Customer, that...

        How to Analyze Qualitative Customer Feedback

        Data analysis is incredible. The way customer experience platforms can take data such as survey...

        IntouchCheck: New Year, New Features

        We're always making updates in order to give you everything you need to get the job done faster!...