1 min read
CX Tech Top-ups: New Checklist Templates!
At Intouch Insight, we are always looking for new ways to save our customers time. This month, we have added three new checklist templates to the IntouchCheck™ template library.
2 min read
Alternative Sub Vendors and Holiday Purchasing Trends
With the first day of fall behind us, sweaters are coming out of closets and the smell of pumpkin spice is filling the air. So grab your favorite...
2 min read
Subway Reigns, but Competitors are Stepping Up
Whether you’re hankering for a hoagie, grinder, or hero, subs are popular among sandwich lovers everywhere. And, in Intouch Insight’s recent Flash...
3 min read
New 2023 Benchmark Data for Drive-Thru Operators
For over two decades, the Annual Drive-Thru Study has provided restaurant operators with benchmark data to track trends and compare their performance...
1 min read
CX Tech Top-ups: Do more with your Data!
This month at Intouch Insight we have introduced several new updates to our CX platform. These changes will help you get the most out of your data so...
2 min read
Loyalty at Full-Service Restaurants and Accuracy at Drive-Thrus
It’s hard to believe that fall is right around the corner! But we’re closing out summer with some hot consumer data from our regular Flash Points;...
4 min read
Have McDonald's or Taco Bell Found the Future of Drive-Thru?
A recent survey of 1,894 everyday consumers across North America revealed that 74% of customers feel technology has made dining at restaurants more...
CX Tech Top-ups: Powerful PDFs!
At Intouch Insight, we are always looking to ensure that our customers have what they need to be successful. This month, we have made changes to our...
2 min read
Consumer Data on Grocery Shopping and Self Serve Kiosks vs. Cashiers
Technology is continuously evolving the way in which consumers interact with brands. And it’s imperative for businesses to keep up with these trends...
2 min read
Are Kum & Go and Del Taco Doing Loyalty Programs Right?
Loyalty programs can take many forms. From a punch-card style program where customers eventually get an item after a certain number of purchases to...